I was pleasantly surprised with the Holiday Inn Express. The hotel was very clean each day of our stay and all of the staff was friendly and very helpful. The room was a good size. We had a room with two queen beds, a refrigerator, and a microwave. The mattress, pillows, and bedding were all very comfortable. The bathroom had Dove Hand Wash, Shampoo, Conditioner, Body Wash, and Body Lotion. The breakfast was great - they had hot breakfast available - even on weekdays as well as cereals and yogurt. And the hotel is close to great restaurants, shopping, Weeki Watchee state park, and much more!

My only wish was that there was one trash can that was larger than the others in the room. We had leftovers we reheated and the smaller trash cans were just big enough. Housekeeping came every day so there was no overflow but if I had to give one change this would be it.

Rooms were spacious. We were given towels upon request. Breakfast was hot. Location of the hotel was good. Water was hot in the shower.

Side door was broken and only worked every once in a while. Room had a terrible odor our entire stay. We had to buy an air freshener. I wish these hotels had a better towel or rug for the bathroom/shower, that floor gets so slippery and hurts when you fall. With no exhaust fan, the condensation from the steam makes It slippery too.

I believe it was one of the best hotels I have ever stayed at.. and I have done a lot of traveling. The whole staff from the manager Beth. To the house cleaning crew were very friendly and customer oriented. And wow what a great complimentary breakfast. The whole staff deserves an award for their customer service!!!!

There was nothing not to like....

I am a light breakfast eater, but the variety of breakfast food was great. There were a wide range of choices. the staff was a delight, helpful, and polite.

Honestly there wasn't anything I could complain about. In fact I ended up staying 2 more days then expected due to a family member in hospital and the staff was kind enough to let me stay in my same room. The day I checked out I called that early evening to the main Reservations for Holiday Inn Express. I was told no rooms available. So I called the Holiday Inn direct number in Spring Hill and explained re my family member critical situation and they found me a room there! It was a blessing!

Heather at the front desk was more than hospitable and accommodating! The hotel was one of the cleanest we've ever stayed at, and the breakfast was hot and excellent. Thank you to all the staff we interacted with for being absolutely lovely. This is our new 'home away from home" when we visit our grands!

Absolutely nothing. It was lovely, 10 out of 10

All the staff were friendly and helpful. Property was updated well, room was spotless. Breakfast was a welcome bonus!

Saw some self-made, text-only signs from the GM, including one in the elevator talking about the importance of completing the survey I would receive. OK, but I haven't even seen my room yet. Inside the room, there was one saying to be nice to the staff if you have to report an issue. I might have flipped the two, or duplicated the messages. Not sure if there were others. Anyway, maybe it works. Human touch. The place was excellent.

This was our second stay at this hotel while on vacation from England. We love Springhill and Hudson. The staff were all friendly and helpful. Breakfast was lovely every day. Thank you Charmaine, it was good to see you again😁 All in all a great stay in a perfectly located hotel with everything you need to enhance your stay

Nothing

The bed was so comfortable! Staff at front desk was very helpful and nice.

The bath towels were outside the bathroom and in the drawers which I thought was odd. And we had to go downstairs to get our sheets for the sofa bed which I thought should have been in the room. It looks like they were renovating the TV area bc it showed a lot of wires everywhere and there was only 1 TV. We had a suite so there should have been a TV in front of the sofa not just the beds.

The staff was always very nice. Friendly faces every time we walked through the door from every single one of them. The breakfast was also very good! Plenty of variety. Our kids also loved the lemonade at the front that they provided. The location was close to everything we needed. Not far from the springs at all and very to get whatever we needed like Walmart and places to eat. Will stay there next time we go up for sure!

I do wish they had a hot tub that would be amazing. That would be the only downfall I can think of.

We booked this property after our house flooded. The staff was absolutely phenomenal. Another hurricane hit soon after and we sheltered at the hotel and they made sure we had everything we needed Ryan and his staff rock!

Absolutely nothing