Very clean. Walked in, and the front desk employee was moping the lobby floor. The smell in hallways was clean. No mildew smell. The room itself was spotless. The room was spacious, and the bed was soft. The hot breakfast bar was one of the best for a free breakfast. Hot food. Eggs, bacon, sausage, biscuits and gravy and pancakes, and, of course, all the usual free breakfast items. The pool area was very relaxing. My husband and I both agree this is one of the best stays ever. Thank you to all the staff they went above and beyond to make our stay wonderful!

Clean and great breakfast. The pool, hot tub and sauna were awesome.

Was given that had a shower that accommodated a wheel chair and the water went everywhere on the bathroom floor and had to use all the towels to dry it because I didn’t want to slip on the wet tile floor. Also I decided to stay a second night and they wouldn’t allow me the same rate I paid thru Booking. Same room, never removed my belongings but manager said corporate wouldn’t allow me to extend my reservation (even though the room was available) and charged me a higher rate. To me, that was pure greed.

Everything was super clean. Room VERY comfortable. Pretty, bright, and newish contemporary furnishings, mattresses with dreamy pillow top-like feel - as comfortable as my Sleep Number bed at home. 4 pillows/bed, choice of soft or firm. And the sheets!!! Like whipped cream smooth. Bathroom was immaculate. Chaise lounge-like side chair with a fabulous reading lamp over it, big windows that actually open, Kuerig coffee maker in the room. Breakfast was good, nice selection, pancake machine was fun. Sugar free syrup offering was a nice surprise.

Booking.com price was cheaper than going directly to Holiday inn Express. Would have preferred to stick with HIE site. Disappointed with the current cancellation policy. 2 years ago we stayed at a HIE in Madison Wisconsin for a biking getaway. Cancelled our 2nd night due to poor weather at no extra cost, pretty sure it was because we'd signed up for a loyalty club membership.

Everything. Loved to large room with plenty of furnishings and surfaces to hold 2 suitcases . Nice kitchenette area. Great water pressure and hot water! Would definitely recommend. Also liked the push button coffee machine available 24 hrs.

All good

Friendly staff

Reserved a handicap room and didn't get it when I checked in, but front desk attendant was able to get us in to a handicap room. Not enough room in dining area

Almost everything!! Breakfast was amazing!! Hot and fresh. Didn't feel like it was warmed up from boxes. Fruit was fresh super awesome about the 1 minute pancake maker makes me want to buy one now.

The only complaints I have are in the pool there was a lot of clumps of hair, and needed cleaned/repaint. Same with hot tub. Hot tub timer also controlled pool jets which was cool until other guests shut off. Hot tub did get very hot and was making bubbles.

It was exceptionally clean and comfortable. Even though it was close to the highway it was quiet. The bed was great and the breakfast was generous A perfect place to recharge during a long road trip.

Location and exceptionally clean!

Breakfast would have been great to stay open until 11:00am instead of 10:00am to accommodate late arrivals.

Everything was excellent! The lady that checked us in was absolutely WONDERFUL! Breakfast was soo good!

The sauna wasn’t working but it wasn’t a NEED!

The breakfast & location were great.

The hot tub temperature was great the first day but the second day it wasn't any warmer than the pool.