I saw ppl coming in through the front entrance and going to eat breakfast. Could have been guests but not likely all of them. Must ave seen about 12-15 men coming in to eat while we were having breakfast. I happened to be sitting in the dining room with direct site to the front door. With so many ppl taking even pocket fulls of food - I had to ask the attendant for eggs, water, hard boiled eggs, fruit. She was helpful but was stocking minimally, confirming the concerns about ppl coming in from outside and taking large quantities of food. As a paying guest - I shouldnt have so many issues just getting food. My suggestion: Give each paid guest a dated wristband or voucher - to be required to access the breakfast area. Having a staff member assigned to collect the vouchers at the door would provide you a huge cost savings and a quality breakfast for paying guests.

My 5y/o grandson had severe itching after being in the pool - no rash, just itching. That never happened before. Had to rush him into a hot shower and wash off any residue. We cane for a surprise oppotunity for he and his brother and myself (Grandma) to go swimming on his birthday. He left in tears because he couldn't get back in the pool - which turned a birthday surprise from being special to disappointing. Are the chemicals checked regularly?

It is in a nice location and the room was a good size, clean with a comfortable bed. Friendly and helpful staff. Good breakfast.

I am a light sleeper so turned off the aircon unit but unfortunately I was disturbed by the unit in the room above and next to me. Nothing really can be done but it is why I marked it down slightly as I didn't get a good night's sleep. However I did like the hotel and the staff, so ear plugs would be useful.

The breakfast had a wide variety of items and was very good. The room was comfortable and clean. The staff was very friendly and helpful. It had a nice pool and exercise room.

There were no towel racks in the bathroom, just two hooks. As is par for the course now in hotels, the drapes did not close, but knowing this would be likely, I traveled with my airplane shades. Not only was there a pole light but also a bright light on the ground, presumably for the sidewalk.

The appearance was tasteful and the rooms were fresh and up to date. Loved all the artwork and the lighting was pleasant

I liked just about everything. I loved the property being close in town instead of on the edge of some icky interstate on a access road with so many other chains that you can’t even figure out where to pull in😂

My husband and I spent one night in Freeport and were positively surprised by the hotel's improvements since our last stay pre-pandemic. Vicki took excellent care of us, and the recently remodelled room on the second floor exceeded our expectations.

The location is very convenient. The facilities are nice. The pool hours are fantastic. Open until midnight is great and reopening at 6am even better.

The acoustics in the pool are horrible. Very loud and echoing. Our bedspreads looked old and stained.

Nice amenities. Easy to get to with several food options in walking distance. 5 min drive to Krape Park.

Spotlights all around the property and one was shining directly into our window. Blackout curtains blocked it out for the most part but still annoying

Okay. Have stayed there many time and never disappointed. Close to all locations I needed to visit

Newly remodeled since my last visit a few years ago. Shower head had no shut off. And one in the 3 of us staying had a watery mess before it could be controlled.

Assistant Manager and staff were fabulous!

When we entered our room, there was a dirty, wet washcloth on the floor. I removed it with a hand towel and took it to the front desk. The hand towel was never replaced for me. I actually thought I’d receive something off of our rate because it meant the room wasn’t properly cleaned. But I only got a sorry.

Excellent hotel!

The room above us had a radio on all night long. I was okay (I wear hearing aids but not to sleep) but my friend was awakened several times. He didn't notify the desk about it and just tried to sleep. Probably should have given the hotel a chance to respond.