Very good value for the price. The staff was cordial and welcoming, the room was large and comfortable. Breakfast was the usual self-serve assortment of juices, yogurt. muffins, fruit, waffles, etc., with enough options to keep us happy. There was a pleasant little patio with picnic tables at one end of the hotel. We weren't there long enough to use it, but it looked like a nice area for group use. There was also a washer and dryer available for use during the day.

Just two things, neither of which impacted our stay. First, it was a bit confusing to find the hotel, because on the sign it's called "America's Best Value Inn" not "American Inn and Suites." Second, when I made my reservation, I received a form notice that, due to Covid, the pool would be closed and breakfast options affected. I had no plans to use the pool (which appeared to be in great shape and ready for use at this time), and breakfast wasn't noticeably affected, so this made no difference to me. However, if the pool is usable now, it would be a good idea to eliminate that form notice. If not, it should not be mentioned in the hotel profile that the hotel has a pool.

The room was comfortable and clean. All the employees that I met were friendly and helpful. The water was hot. The location was inexpensive and it was close to all the places I needed to go for my visit. The hotel was good for what we paid for, it was not flashy with tons of amenities but it was very serviceable and clean.

When arriving the frontage road isn't well marked, it's not hard but easy to miss. There was an outlet(which included the alarm clock) that didn't work, to be fair I didn't notify the desk, I was a little busy. The pool is closed, but that is not listed on the website, there is a email notification that goes out after booking citing COVID may affect amenities, but is not clear on what. The breakfast is plain jane. Nothing bad, but it consists of waffles, toast/bagels, yogurt/fruit, and cereal.

The building does not look impressive, BUT the staff welcomed me and my room was clean and just fine. Equally important, it was not noisy! A Saturday night and not a peep was heard. I had a late checkout request due to an event at Knox being at 4PM. The staff allowed a 3:00 checkout for only $20 additional, much much appreciated. And really, a bottle of water for $1? All excellent, I would come back tho my person is graduating from Knox in a couple weeks........thanks!

The lovely lady at check-in is super-friendly. My request for a 1st floor room was granted on both stays, and my room was close to my car for easy moving of my stuff. In-room amenities were all excellent.

The deck area is nice, but needs an updated look.

It was clean and quiet. No unusual smells. The breakfast had a good assortment of items available, including a waffle maker, yogurt and fresh fruit.

The area for the continental breakfast was a little small.

Clean - Quiet - Friendly atmosphere & Staff was Friendly & Accommodating When Reserved Another Night. For the Most Part - I Would Stay At America's Best Value Inn Again. Thank you

I Haven't Any Complaints - The Price Was Reasonable ( We Always Would Like A Lower Price !)

The room was fabulous I loved it!

It was an old recliner in the room which should have thrown out it’s had its use… sorry but true room 119 look for your self! Other than that everything was perfect

I didn’t eat the breakfast. I’m not a fan of a lot of bread like foods (waffles, toast, donuts, pastries). I went to eat elsewhere. I wanted something other than bread, something with meat.

N/A.

I stayed here 4 nights. The hotel was convenient for the places and people I visited. It was reasonably priced and the housekeeping did a very nice job every day. The woman at the front desk was especially nice and helpful.

I have no complaints. The price was reasonable and the staff was very helpful. I would recommend this hotel.

The breakfast was wonderful. The man at the front desk in the morning was very friendly.

The carpeting on the stairs was uneven and I had to be extra careful not to trip.