The walking path along the river was lovely. I had to kill time, and this was a very nice place to do it. The hotel was adequate, not amazing, but clean and comfortable as I had expected from the ratings.

I wanted a riverfront room, but I was disappointed when I saw it. The balcony is screened and feels less pleasant than I had hoped. There were hoards of moth-like insects, which is presumably why the screens are required. I switched to a factory-view room instead, and I was happier on that side.

Check in was a very easy process after 11:00 PM. Room was quiet and clean. Breakfast was delicious with plenty of options. Chris at the front desk did a great job of helping me find a replacement battery for my insulin pump when it unexpectedly went low. Overall a very nice place to stay hope to visit again.

The room was a little warm for our comfort when we arrived. It was not bad and was easily fixed overall our stay was pleasant.

Balcony from the back exit of the room had a table and chairs. Nice view of the river. Clean, spacious room. Comfortable beds and linens. Wide variety of breakfast choices. Easy, fast check-in and check-out process. Nice to have a microwave in the room and a larger-than-average refrigerator. Pool, exercise room and guest laundry facilities were a definite plus.

We would have liked more caffeinated coffee pods for the Keurig machine in our room.

Love that it’s on the Rock River. Had a balcony and love that it was screened in.

The swing bar lock at the top of the door: the swing part was fine, however the stationary part on the door was broken off. Probably should be repaired for customers peace of mind.

We chose this hotel because of its location along the Rock River. We requested and were lucky enough to have a river view, complete with a balcony; and it was warm enough to sit outside and enjoy it. (Did I mention the balcony was screened to keep the bugs out!) It was short, but we thoroughly enjoyed our stay.

We prefer bathroom facilities with the sink/vanity and toilet/shower separate. Not only were they together, the bathroom was cramped.

Great location on the river. Room had river view and ptivate balcony. Staff was super friendly. Breakfast was included and was good.

Only nit to pick was that the bottom of the tub was dark-stained so it looked dirty but I actually think that it was clean.

Booked a disabled room, but was on a room on 3rd floor first night ,then was able to move to a room on first floor next day Staff was courteous and understanding. Excellent Breakfast

Lovely place, friendly helpful staff, great breakfast setup without being super elaborate. Clean well sized rooms. Would happily recommend to other travellers.

Breakfast was good. The pancakes were a bit on the undercooked side. Really liked the work out room. Wipes were present to clean the machines and headphones available. Loved Happy Hour

The location and convenience of being spontaneous with my significant other

There is a discrepancy in my room receipt and the amount charged on my card. Not sure what happened there. Also there was a slug in our bed?