This is a beautiful hotel with a lovely name! There are wonderful touches of Natchitoches and its history. This is a fabulous place to stay for the Christmas lights. It is right around the corner from all the excitement! There was a severe weather warning, right after we checked in, and we felt totally safe and comfortable. The staff was extremely accommodating, even offering to get something from my car for me! Breakfast was exceptional. There were many choices and the food was hot and delicious. The staff went out of their way to be accommodating and kind. Everyone was personable and approachable. I would recommend this stay to anyone seeking a top class, carefree, historical experience. Thank you so much, Chateau! We plan to return every year and stay with you during the Christmas lights festival.

We parked in the back a bit early and had to climb a hill to get around to the front of the hotel. Lol. We didn’t realize that we could’ve gotten in the back door, which was unlocked.

Location to downtown and lake very good. Hotel is clean, breakfast is very good.

Parking, Parking, Parking, Unloading and Waiting to check in. Parking is about 2 blocks away. Have to walk in the rain to hotel. Only one person to check in multiple people. Slow. Long wait. Uncovered entry. Did I say rain on you while unloading car. Having to wait single file while car in front checks in, unloads, takes suitcases to room, returns to move car to remote parking.. Unable to unload or park on street to unload. Kids above our room was jumping, running for a couple of hours at night and again starting around 6 in the morning.

Staff and location are wonderful. Breakfast was nice; very good coffee.

#1 the cleaning solution used on the "wood floors' leaves them dangerously slippery, even after it is dry. #2 the parking lot entry door was NOT secure with key card entry because it was broken. This is unsafe and definitely not secure. #3 On the 3rd floor (307,308, 309 ?) A combined room door was always ajar. Even if it is used as a utility space, it should be securely closed

They hotel and rooms were beautiful - so much character and charm. Very comfortable beds. The staff were courteous and helpful. Loved the location and how walkable it was to other parts of the area.

The only down side we had was being placed by a family with a young child that hollered almost until midnight and then began again in the early morning. I would not want to deny families the opportunity to stay at your hotel but if you have the room capacity place young families with children away from other guests. We shared a wall with this family but I am sure those across they hall were also impacted by the noise.

Room was clean, quiet, overlooked the courtyard. Location is excellent- one block to Front Street and riverbank with multiple restaurants, shops, bars - lots of options. It was super convenient for St. Pat day pub crawl and I just recommended it to a friend attending jazz fest in May. We stayed three nights and breakfast buffet was 7-10am daily- scrambled eggs, grits, pork and turkey sausages, bagels, sliced bread/toaster, juices, coffee, yogurt.

Minor aspects but we did get a little frustrated that ice makers on multiple floors were often empty. Our room, while certainly clean, appeared a bit overdue for recaulking of shower base.

The picture doesn't do it justice. The black iron work, the brick terrace, the super comfortable lounging areas, the architecture inside the building all added to the relaxing environment of this unique city. The staff were spot on with knowledge and courtesy which is greatly appreciated. Easy check in and out. The room was super quiet. There was a free breakfast buffet but it just wasn't our cup of tea. We plan on visiting this town again and will stay here and explore when we have more time.

Rhe hotel in this off season was a delight. Easy parking, quick checkin, friendly front desk.

Since breakfast was included, the hotel might wish to up it's game. Maybe it's the season but steam table scrambled eggs, link sausage, boxed cereal is adequate but a little down market for this hotel. Staff were on hand however and could not have been nicer. And of course the more-or-less local Community Coffee is always welcome.

Room was wonderful. Place was quiet. Breakfast was good and staff was friendly. Easy walk to historic area restaurants and river.

My bed did not have a top flat sheet. I requested one and was given a whole bundle of sheets, but no top flat sheet was included. I went to the front desk a second time and they said they would bring me one. Front desk person did bring me another sheet, but yet again it was not a top flat sheet. I gave up asking.

Oh wow where do I start 😁. Love the staff. Everyone was nice and friendly. Had a small parking issue but staff called my room and everything was taken care of. Love the location. Everything enjoyable down town was in walking distance. Hotel was nice, clean and spacious. Enjoyed sitting on the outside patio first thing in the morning. Breakfast was pretty good. Loved how they had the staff to serve the breakfast. Just wish they had bacon 🥓 😁

It was extremely hot in all of the ice machines were out or did not work