We checked in a little after midnight Saturday. Colby was very friendly and made the check in process quick and easy. Later that morning after some much needed sleep we enjoyed the breakfast. The lounge area was kept clean and the breakfast choices were good. By this time the day shift had come on. They were all very courteous and attentive to anyone coming in. The location is off of I-10 and LA3063. The noise level from interstate traffic is null. They are set back off the frontage road so you can actually enjoy the quiet. Room review: the bed, o my goodness, most comfortable night sleep ever. This bed was more comfortable than our bed we spent $2000 on. The room was very clean. Love that it is a non smoking facility!!!

If I had to come up with anything negative it would have to be the lack of a swimming pool.

Felt so comfortable here. Extra nice room with wonderful breakfast service in the A.M. Linda checked me in with a friendly smile and service, everyone here was thoughtful and gave me plenty of ideas of things to do in town. Friendly staff. If you are unsure of this hotel, let me change your mind, take the chance on this one. Happy that I did, and I'll be back soon

That everyone else liked it also. :)

The staff was friendly and very helpful and the rooms were very clean. We will definitely be back if we are in the area.

The only thing we didn't like which is not really a big deal was the coffee. We are big coffee drinkers and we like folgers black silk and there was no bananas at breakfast bar lol.

it’s a nice place. The room is spacious, parking easy and nice folks running the place

found a little black line where the shower meets the drywall. Not that big of a deal, but it may be for somebody. Only one towel rack available and towels touched the top of the toilet when we hung them up. Wound up using hangers instead. This would be even more of an issue if more than two people were using the room. Also, hooks in and around the bathroom would be very helpful.

They were extremely helpful and nice. No issue with my pet being allowed. It was very clean and the breakfast was great and available until after checkout. Checkout was 11am and that allowed me to get the extra rest I needed to make the long drive home. Very friendly staff.

The shower didn't have good water pressure and no pool or spa.

It was nice and staff was friendly. A few problems.

The lights were out for several hours and was uncomfortable and hot. Had to go get key activated sevsral times to get in room, and when I checked out was told they couldn't give me a receipt, never been told Booking.com would have to give me one. Been using them for several years always got receipt form everywhere we've stayed.

Upon checking in was told room would not be available untill 3. I had called the day before to make sure we could check in at noon ish. Made rez back in March. We were in a now bind. Jonah on the front desk solved this problem for us realativly quickly, so thanks again Jonah!

The rule of no check in until 3 which exists at all hotels

Always a great value and excellent location.

Comfortable and clean. We like the casinos and horse races, this location is very convenient for our enjoyment at the races.

We had a king sized family suite that was clean and had a full kitchen stocked with dishes which was great! The staff were super nice and very helpful. Breakfast service was temporarily replaced by grab n go but that was just fine and it was nice that we were notified about it way in advance so we were prepared. A pool and hot tub would be a great addition to the hotel but we had a wonderful experience and will stay again the next time we are visiting family in Vinton.

There was a little bit of trash in the back area and cigarette butts which the smoker should be responsible for putting them in the proper containers that were available.

Everything was great! The breakfast was wonderful! I had breakfast around 8 and the staff ( I wish I would have gotten her name) was amazing! She was very friendly, attentive, and welcoming! Will stay here again!