EVERYTHING!!! Food changes slightly every day, super fresh fruit (only early in the am). NOTHING tasted bad. Plenty of coffee, tea, HOT CHOCOLATE, with toppings such as caramel, marshmallows, chocolate. LOVED IT!! Everything was so clean and welcoming. One day we woke up and they had fresh cookies AFTER breakfast. Wonderful shower pressure. Good enough for back massage after LONG ride in. Staff allowed us an early check in after a long 14hour drive in. He remembered us and checked on us as we left that afternoon. Sooo kind. This is the second time I’ve stayed here and the last time was just as good as this time.

Nothing!

The night staff was hilarious and made check in a pleasure. I have a Marriott BonVoy card but left it at home. The staff diligently looked for my information or my husband's but with no luck. They were so cooperative. Breakfast offerings were generous and varied. The attendant was consistently checking supplies and wiping counters. I asked him for something and he responded immediately. Our bed was comfortable and bath towels was abundant. No complaints at all, just compliments!

Different grade of toilet paper. The Angel Soft Professional seems to be consistent choice of all hotels and motels. It is not soft and is single ply. It just doesn't compare to my Charmin at home. !

This is an excellent hotel with very clean rooms, a breakfast with a wide variety, and a location that is close to shopping and restaurants. The attendants at breakfast were very attentive and helpful over the weekend. My friend has mobility issues and an attendant offered to make her a waffle and deliver it to our table. It made her day.

Both of us love coffee and being able to grab a cup in the lobby of any hotel is a bonus. The coffee was great in the morning, but not on offer after breakfast hours. The dispensers were either empty or had cold coffee in them. A small issue though.

The hotel is not only aesthetically beautiful, but it is quiet, clean, and near restaurants, shopping and two major interstates. The staff there is friendly, and the rooms are clean. My friend and I are frequent visitors, and we consider it to be a soothing oasis from a long week of hard work.

It seems as though when a particular breakfast attendant is on duty, all we get is eggs -- no meat. Vegans or vegetarians, which I am not, would probably be happy with that choice, but I like meat with my breakfast meal.

Thanksgiving visit with family. Greeted by Aaron when we arrived. Friendly and personable. Helpful. Enjoyed the festive decorations in the lobby. The cocoa bar is a great idea! Husband enjoyed the breakfast offerings. This was the second year In a row that we chose the Fairfield. It is about 5 minutes from my brother's home. It will be our preferred choice of lodging in Statesville. Thank you and Happy Holidays!

All good!

Travelling back home from 2 weeks down south so this was the half point for us. Got in late but we really enjoyed our stay. Bed was soooo comfortable. Room was clean. Couldn’t ask for anything more.

Comfortable beds, very clean, and easy breakfast to get a coffee yogurt and an English muffin!

This is a brand new hotel, so it is very clean and shiny. It is a comfortable but basic highway hotel. Free breakfast but any other food comes from a vending machine and there is no bar or much atmosphere. There are refrigerators and microwaves in all the rooms, and they are spacious and lovely. Very comfortable beds.

This may seem small, but get rid of the plastic cups in the rooms. It not a covid culture anymore. Not only is it a big waste in plastics, but the room is really nice. Put a couple of glasses there.

We were allowed to check in earlier than 3pm and the staff person at the check-in counter upgraded us to a suite since our room wasn't ready that early yet. I also liked that luggage carts were available for us to use. I was impressed with your greeting on the big screen TV "Good morning/afternoon/evening Dan." Nice touch!

That your exit did not permit a left turn. I did it anyway!

Friendly front desk staff. Check-in and checkout process was quick and easy. Good size shower with good water pressure. Great location close to many restaurants, shops, gas stations and the interstate. Televisions with streaming options available.

The sofa-bed mattress is not fit for anyone to sleep on. No fitted sheet or comforter for sofa-bed. No left turn out of hotel. Not enough handicap parking.

It was pristine! Beautiful facilities, very spacious, great location and very clean! Check-in and Check out were seamless as well.

I wasn’t a fan of the continental breakfast. It was below average. Although I would say it’s similar to other continental breakfasts I’ve experienced with the fake eggs.