The staff members were the best and very accommodating. Then front desk was exceptional about my requests and check in and out.

The housekeeping was definitely a little lacking, especially because we had purchased the king suite with the Jacuzzi. Every day I had to chase down, clean towels, wash cloths, and other toiletries. There was zero cleaning or service to the room while we stayed. We were there almost a week, and I had to make up the room myself. When I was able to find an on staff housekeeper and ask for these items, they would act like I was a burden. They also charged me a pet cleaning fee for a service dog. Yes, the service dog is trained for a specific task and is not an emotional support. She was professionally trained by a third-party to perform a task for a retired first responder. We paid the fees to avoid any conflict

Older motel but very clean and great price thru Priceline. I stay there twice a year.

No hot breakfast but good enough to get your day started. Plenty of coffee.

The continental breakfast was great. Cereal, fruit bars, pop-tarts, yogurt, bagels, bread (+ toaster), juice, coffee, muffins were all on offer. Great selection for a quick breakfast before hitting the road.

The building itself is obviously very old, but the reception area and rooms have been redecorated and it was very clean. Front desk staff (both at check-in and check-out) were exceptionally friendly.

Staff was very friendly. Was very quiet area and close to Lake Erie. Most people we meet were very pleasant and helpful The Smoking BBQ restaurant on the lake was excellent!

The key door from outside to the inside did not work well. Breakfast could have offered a few more choices. Bar was closed but we knew were going in off season

It is centrally located, the rooms are clean. The staff is exceptionally friendly. The restaurant/bar is awesome, they have great food, and the staff is wonderful.

The bathrooms are really small, but they do serve their purpose.

The staff were professionally friendly and helpful.

The outlet plate by the bed is not properly secured to the wall, exposing all the wires behind it. I had to hold the plate with one hand while removing my charging cord.

The location was great, just off the highway. The desk clerk seemed surprised to see me, in spite of my reservation, but perhaps due to the late hour. Breakfast was serviceable. The room was relatively dark and quiet.

I was given extremely vague directions to access my room, which involved a drive across the parking lot and around the building. The curtains could have closed better against the parking lot light/

Staff was friendly at check in, throughout stay, and at check out. The hallways had a mostly clean appearance. Rooms were quiet and tidy. Hotel was easily accessible or the highway.

Hallways had occasional piles of dirt gathered along the edges and corners. Bathtub was a bit slick (no grip tape). Exterior looked a tiny bit run down, as if little to no care was given to weeding.

Close to where we needed to be

Breakfast had no variety. Only one item of bread, not all cereal were available. Bagels looked old (2) Saw a lot of people come in walk to seat then leave because there wasn’t really anything to eat. Over priced

The new updates were great!! Made the place feel and look very welcoming . Check-in was quick & simple & the guy who took care of me upon arrival was very kind & knew what he was doing !! Made checking in a breeze .

There was nothing I didn't like besides the fact that If I didn't show up, I was still going to be charged the money for the room. . Other than that, everything was great