Clean, good price. Gigi was very helpful for us. Couldn’t get the tv to work. She was there within a couple minutes and instead of leaving right away, stayed to be sure all the channels downloaded. Above and beyond in our book.

The breakfast was adequate. I usually only a light breakfast, so it was just right for me as I grabbed a piece of fruit. But if I had been hungrier there were waffles, cereal, and toast options, too. The in room coffee was good and the little coffee maker was all set up and ready to go. I REALLY liked the cup of Indian tea that was brought to my room in the morning. That was a very nice touch. Not sure if that is a regular amenity, but it should be! The bed and pillows were very comfy. The staff was very welcoming and helpful.

This is my own particular quirk, but you asked.... :) I prefer to sleep in a really dark room. The curtains in my room did not really block out enough light for me to sleep my best.

We were allowed to have my grandchildren that live in Madison come and join us in the pool. It was a special treat for all of us.

Nothing

clean and comfortable bed

ok, no security with door

Location and the rooms

I didn't dislike anything

Everything

My room did not have a microwave in it

Quiet, clean

Little to no breakfast.

Location .

Smoking room was horrible , my mistake when booking asking for a smoking room so not their fault. I felt like I was a smoker and couldn’t sleep.

Price

Hard time getting new towels. Was told too late to do laundry. No elevator, stairs too steep. Was told unable to stay on first floor due to length of stay. Bed way too soft, no water pressure, pillows lumpy, saw bugs, room eas dusty even after cleaned. Had locals tell me that the hotel has reputation of being no good. When come back to Madison in few weeks, going to spend extra money to stay in another hotel.

Friendly staff and good hot water

External doors not secure, partying in the parking lot was loud at night, beds and pillows were terrible