This place was an absolute gem! From the moment we arrived, the staff were welcoming, kind, and genuinely attentive — their hospitality made all the difference. The overall atmosphere of the hotel was calm, stylish, and inviting. The interior design had such a beautiful balance of comfort and elegance, and every detail felt thoughtfully considered. Our room was spotless, bright, and super comfortable — easily one of the best stays we’ve ever had. We felt truly taken care of during the entire visit. If you're looking for a place that combines great service, beautiful design, and a warm, relaxing vibe, don’t think twice. I’d come back here in a heartbeat.

Everything was great and as many colleagues argued the it's the best hotel in Hanoi, from staff to facilities, location and food, would highly recommend.

The only negative comment is about the permenantly closed room window as that caused bad ventilation and would trigger allergies and raspatory discomfort.

I gave 5 stars to the location for the traveller coming to UN office for work. It takes less than 10 minutes if you walk to the UN and WHO office from the hotel. There are also two shopping malls just across the road from the hotel, where you can have delicious meal at varieties of restaurants, like Korea, Thai, Japanese, Chinese Food etc. These shopping malls are also good for shopping where you can even get branded shoes and clothes with discounted prices, and also groceries and even luggage. Finally, I will give full star to the services provided by the staff, it is obvious that the staff are well-trained, can communicate in English for essential support, very friendly and always ready to help. Overall, I really enjoyed my stay at Daewoo Hotel during my business travel in Hanoi.

I ate chicken Pho every morning, which is very delicious. However, It would be great if more varieties of Vietnamese traditional food. are available for breakfast. I stayed in a room with a pool and lake view, which is very beautiful and quiet during weekdays. However, on Saturday morning, the pool party started at 8 AM which was very noisy, the sound and ECHO reached up to the 12th floor, so I could not sleep or work. Tnus, I suggest others not to stay in the rooms on that poolside if there will be a pool party.

The location was great for me as I was working at RMIT University, just a 6 minute walk away. But in terms of access to other facilities like restaurants, it was not very convenient. Crossing the enormous roads surrounding the hotel was a nightmare due to the crazy behaviour of motor bike drivers - but that is a fact of life in Vietnam. It's just easier to dodge them on smaller streets. My hotel room was huge, quiet & well appointed, but bu the hotel is rather dated. All staff were exceptionally helpful & attentive. There were 3 restaurants in the hotel but they did not cater well for a vegetarian. I used room service & was able to order some meals that suited me. The coffee shop in the lobby serves fantastic coffee!

My A/C didn't work well. Updating of furniture & fittings in rooms is overdue.

Excellent location, friendly attentive staff, amazing gym and pool, excellent room size with plenty of amenities, lots of nearby shopping, restaurants and grocery stores.

Room was a bit run down, bed somewhat hard, WiFi was not as strong as it could be (it cut out several times while in online meetings over two days), hallway and room had a musty smell. The hotel is undergoing many renovations so hopefully some of the issues are improved.

Great pool.

Reception staff unfriendly and unhelpful. Got accused of bringing an extra guest to my room and harassed which was not fine. Until they realised they were wrong and apologised later. Breakfast underwhelming.

Staff is always very helpful. good breakfast. good location.

Hotel rooms need urgent overhaul. Furniture is old, no shower, only bathtub. you can hear every word said in the adjacent room, very distrubing.

Clean and nice location

Reception staff behavior, very rudely and very unwelcoming behavior reception staff named Bob and Zoe very rudely behaved and not polite their behavior was very unprofessional

Everything was so amazing

There’s nothing bad! I loved the service and everything about hotel that i will go there again!

A very well run and comfortable hotel, well located for work purposes. Very attentive and helpful staff, nothing was too much trouble. Gym and sauna excellent; very invigorating and relaxing.

The german themed ground floor restaurant was excellent; however, a more diverse menu in that part of the hotel would have been appreciated. It occupies the ground floor and opens out onto a lovely terrace overlooking the swimming pool and nearby lake. A more varied menu would probably be appreciated by the clientele.