I had a wonderful stay at this hotel, located slightly outside the center of Hanoi. The hotel was clean, offered excellent service, and was easily accessible. I enjoyed the breakfast, which catered well to my vegetarian diet. On the second day, the staff thoughtfully added more vegetarian options, which I greatly appreciated. My room was spacious, much larger than those typically found in central Hanoi, and could comfortably accommodate two people. The location was also convenient, with Japanese and local restaurants nearby, as well as a Lotte Mall within walking distance. Although the hotel was a bit far from the city center, the Grab app made traveling quick and easy. Staying away from the busy center for the first few days in Hanoi was a great decision, as it allowed me to enjoy a quieter, more relaxed atmosphere in a spacious room. The staff were attentive and accommodating, even providing an extra blanket when I mentioned being cold. My room was cleaned daily, with fresh towels provided regularly. Overall, I had a pleasant and comfortable stay here and would definitely choose this hotel again over staying in the crowded city center. Highly recommended!

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It was located near lotte hotel and near Japanese residential area so I can find several nice restaurant, cafe, bakery and even massage shop! Hotel's breakfast was incredible!! Strongly recommend this hotel!!!

Not much!

staff is very friedly and helpful. Location is fantastic. Room is clear, quiet and spacious. The price is very reasonable.

The water temperatuer in the shower area is a bit hard to be adjusted. But it is a very minus thing.

I want to stress the outstanding service by the whole hotel staff: reception, housekeeping, maintenance and in particular the service staff of restaurant are well trained and were always concerned about customers comfort. Honestly, I’m really hard to impress, but my stay at this hotel was really impressive.

My client's room was on high floor with a nice lake view. He said hotel staff was very nice and helpful. There are many restaurants and shopping mall near by.

The breakfist very good with small size but good.

very big clean room,bath to relax

Good location and good size room

Unable to accept Mastercard payment

perfect place for my purpose

Shower head and hair dryer were broken.