staying at this hotel was excellent. the staff were courteous and very helpful with all enquiries I had. I was also made breakfast specially every morning (being vegan) and the cleaning staff did a fantastic job of making sure everything was made every day. I was here for 9 days & have not stayed in a better hotel while in Hanoi. the location is central to anything and everything you could need whilst avoiding the hyper tourist district of the old quarter. it is a 5-10 min travel to the old quarter and Lotte tower is a 5 min walk away. I would highly recommend this hotel and will be staying again next time I am back.

This is an excellent hotel for Japanese people to stay at. You can enjoy Japanese service, Japanese food, and currency exchange without any stress.

There is nothing in particular, but on rare occasions, a cigarette smell may remain even in non-smoking rooms.

The front desk staff are very competent. I was very helped by a staff member named Ms. Hai. All procedures were smooth and friendly. This hotel is by no means luxurious, but it is comfortable.

I have no complaints.

Close proximity to town, friendly staff who can speak English good, offer for booking 2 nights. Calm and peaceful. Decent room

Squized space, price abit high for such standard of hotel.

clean and comfortable rooms. great facilities with the gym and sauna!

We were unfamiliar with Hanoi and were unaware how far it is located from the old town - so this isn’t for you if you want to be near there. The spa also looked like it hadn’t been cleaned in a long time - so it was unusable.

I always choose this hotel when I stay in Vietnam. The front desk staff are excellent and I don't feel any stress at all.

Nothing in particular

good location, good price. Breakfast is not bad. room was clean and big.

table was not at very comfortable for business work. I guess that i may stay on bed to work?

We were staying at Brandi Fudji Suite with a terrace. Room was clean and cozy. Quiet place. Good breakfast. Nice jacuzzi. Interesting massage chair in the room. Stuff was friendly and hospitable.

Nothing

location , breakfast, are very good. room is good

this hotel is very old. but ok.

Staff very good, really good room

Laundry was not very nice