Comfortable, spacious, full amenities, clean enough. No complaints

The interior and equipment seem old and can have a maintenance/replacement for better experience. Eg shower faucet in bathroom is weak and only work after few tries of pulling the toggle

The location is great. there is a supermarket 3 minutes walk fro the apartment. The space of the room is fabolous. We definitely stay at this place agian whenever we go to the town.

N/A

Good service and safe living environment

the room was too empty and layout was weird, no homely vibes and lacklustre furniture. also no restaurants on site or any breakfast.

Kind and consider staff.

No baby bad. We asked few times for water but didn't get any. Also, you need to pay extra for cleaning the dishes, but you have no dish soap or sponge, so you end up paying for either one. The bad was ok, not that comfortable but we had here worse. The area is far from anything and it's very local, but cute with nice people. Although, when you want to go a little farther the road is really insane. And the drive to the main places is longer. There is a big supermarket tho, which is not an obvious thing in Hanoi.

The flat was nice and at night the area was not noisy. There's a gym nearby and a few handful supermarkets

The receptionists didn't speak a word of English. Everything had to be done by Google translator, which after a few days it becomes really stressful. I guess it's not their fault as very few people here speak English, but I feel like Booking should warn people that for a non-vietnamese speaker, staying at this hotel comes at a heavy price. At the time of check-in, they didn't accept any card,, only cash. Again, it doesn't seem fair to me that I wasn't told about this in advance. I had to look for a ATM machine late at night in that area without any help because of the language barrier. Also: the kitchen was poorly equipped and the shower didn't work well, I had to choose between very hot or very cold water, impossible to mix it.

Convenient and easy to find a food and shoping

The room is not clean much. I found a centipede in the bathroom that was terrible and not safe.