The staff is just lovely. Everyone is very attentive and helpful - from making calls/ reservations for you to folding your clothes from the washing/ drying machines, (which can be used for free) the moment the program has finished. There are plenty of options available for breakfast, which is more like brunch as it includes warm food. Food can also be delivered here via Grab and a Winmart is located next to the hotel. I felt pretty safe travelling alone and staying here for several weeks.

Can hardly think of anything... Probably the type of instant noodles which can be purchased from the Minibar but it's good that these are offer these.

Staff were the nicest in any hotel I have been in- always happy to help and kind- they also seemed genuinely happy to see us- including breakfast, reception, the doormen, laundry and room cleaning staff. Breakfast was great. The gym was a bit small so not very useful but the hotel is right next to a park so you can go for a run outside. They have washing machines for you to do your own laundry and also have a laundry service. Everything is clean and they clean your room every day- but if you don’t want to and put the do not disturb sign on your door they’ll leave a bag with some water and fresh towels on the door. Overall a lovely experience

The hotel employees were welcoming, really nice and very obliging! The room was big, you have a lot of space to put things, the bathroom is nice too. Everything was clean. The breakfast was really good too and offered a lot of different food. I had a great time here!

Very professional and helpful staff, clean hotel, good rooms. Large and high quality breakfast buffet at top floor with brilliant view. Airport taxi service at very reasonable price.

Our room was on the small side, but bigger rooms are of course available at a higher price.

The staff went out of their way to help us. Young girl on front counter and the bellboy were exceptional, both of them were so friendly and helped us for what ever we wanted. The room was big, clean and spacious.

A little bit far from central city.

Location, small room with good amenities. Friendly helpful staff. Good breakfast. Free laundry services

Restaurant not open for lunch or dinner

Perfect location to visit my son in Hanoi French Hospital. Such lovely caring staff. Beautiful breakfast room on the top of the building with a huge nearly 360* view. Comfortable spacious room.

Room, facility staff.locayion clost to HUST where we need to visited

The superior room is in front of the street. Even though I stayed in 7th floor, still here the scooter beeping in the late of the night

staff and feeling of security

shower and heating were not so stable. Neither were warm enough at times. And shower doesn't drain properly.

Staffs are super, specially, the Manager ( Andrea) & front desk girls. Everyone is very co-operative.

Bed is too soft.