We needed to book this accommodation very spontane and have been very lucky with the choice. We had an easy check in and had the chance to check in early. The room was clean and spacious. The location is nice, away from the touristy area in a nice neighborhood of Hanoi. You get closer to the local people which is a bonus.

Lovely place to stay. It is a 20 minute walk from the bus station and in a friendly none-touristy neighbourhood. The homestay has a washing machine and kitchen free to use. We were arriving on a bus with a late and unpredictable arrival time - the homestay host gave us codes for a self check-in which enabled us to get into our room without the stress of missing check-in time. We never met the host but they were always contactable.

The price is very good

the kitchen on the ground floor was bad. There was nothing usable.

Everything

no hear-dryer no coffee port

Self check-in, the host is very nice.

A little bit noisy.

The administrator help us a lot when we had an issue with the booking. It's the hotel in booking closer to the bus station

We arrived and the room we had booked was still occupied. Turns out that the previous guest decided to stay an extra night and didn't tell the administrator. Luckily the administrator was very helpful and found an alternative stay for us. However, it was what is seems a motel so there were people going in and out all night with loud noises included

The host gave such clear check in instructions so that we could self check in

The property wasn’t very clean and the sink was blocked

what it use washing machine and clean room

security way of outside. because it could be dangerous from other people who is not good.

It was cheap.

Oply one bed cover for 2 people, doorlock broken.

Nothing poor location and self check in and check out

Room poor standard location poor