During our recent three-night stay at this beautiful and well-maintained hotel, we were thoroughly pleased with the exceptional service provided by the staff. Arla, Hegi, Visilda, and Anaisa stood out for their courteous and friendly assistance, extending a warm welcome and going the extra mile to ensure our stay was enjoyable. Their proficiency in English and respectful attitude were truly commendable. We are confident in our decision to revisit this hotel in the future and extend our sincere thanks for the exemplary level of respect and service.

The hotel looks amazing, rooms are very nicely decorated and the beds were super comfy. For some reason when we arrived they had no record of our booking through Booking.com however this wasn’t a problem as we were able to book the last available room. Reception staff were super helpful. Breakfast was lovely (only wish there were vegan options but we knew when we booked we’d probably be very limited)

Some lighting fixtures and things were broken/hanging off wall. Nothing effecting overall working of the lights tho.

The facility was very clean and the people working there were very very nice and helpful. This is my go to hotel when I’m in Toronto. Everybody there spoke English and we’re very accommodating.

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Great Hotel!! The Hotel ist very clean. The staff is so nice. You get free water whenever you want. The breakfast was perfect, you get great Coffee from Anaisa. She makes a beautiful pattern on top of your Cappuccino too. Room Service comes daily. They also Change the water in the Mini fridge. They also organize Airbus Shuttle or Help you plan Trips etc. The breakfast was also very nice. Fresh fruits, eggs, sausages etc

The property was very nice! Very bright and clean. The staff were great. The location was good for us. We walked to the city center (about a 15-20min walk). The breakfast area was comfortable and the options were good.

The AC in the room wasn’t working when we were there. We mentioned it to the staff and they came up immediately to check on it. A technician was called and was coming the next day.

Mario gerte and Arthur were very friendly and helped us settle in.

Kitchen was still getting constructed so food choices were minimal.

the hotel is very nice and comfortable. The staff are friendly and welcoming and helpful. Breakfast was adequate. The room was clean and a good size. Everything we needed was available. It was easy to get around from the hotel, plenty of restaurants locally. Very good value. We had a message at the spa in the hotel, a lady from the Philippines, and I would highly recommend it. She was excellent.

Breakfast could be a bit better.

The hotel was very beautiful and clean. What stood out the most was the amazing staff everyone was so kind and professional I would especially like to mention and thank Arla,Emi,Denisa ,Enri ,Albi. Warm greetings to all of you ,and thank you for everything!!♥️♥️

The staff is amazing! Super kind and helpful! I will definitely come back. Also the rooms are super comfortable and super super clean…. And the breakfasts are delicious! I fully recommend it!

There was problem with the parking because there is not enough space but the hotel staff were super helpful and moved the cars, etc.

Staff were excellent. Rooms are generally good but bit smaller for two people. Very clean hotel. Services were exceptionally good. Breakfast was good although not buffet. Overall we enjoyed staying in the hotel and would certainly come back if we are back to Albania.

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