The breakfast was superb and the staff were exceptionally friendly and helpful

The hotel could have explained the options for transport from the airport to the hotel better. The in house travel agent was too expensive compared with Yango.

It was quite

No swimming pool

I enjoyed the fact that I requested a room without any carpets and they provided for it. The staff at a breakfast was a very helpful and the restaurant food was out of this world delicious The hotel is located in the CBD and was a walk away from the venue where our meeting was hosted.

The aircon in the gym was not working - so it was very hot. The charged price on Booking.com was not the same as was charged.

Good breakfast, with a wide variety of fruits available. good expresso too.

not really a problem, but a litlle improvement on the parking and pick up taxi area.

clean and neat. beds very comfortable. Friendly helpful staff. car hire in the foyer so very convenient

breakfast weak but ok. coffee is dreadful. the dinners were not great. had dinner there twice. prego very tasty but meat chewy and fatty with sinew. eating out a better option unless you have no alternative. the safes are loose in the cupboard.

Location for meetings

Very poor WiFi, rooms need an upgrade and food in the restaurant was average.

They have a poor breakfast and help desk was not helpful

Extremely disappointing and very poor customer service. Rude and unprofessional reception staff. Worst when you call for help on calling from the room, the worst response of front desk ever. they call themselves 4 star but the service and facility is n to even 1 star. I am was shocked that they couldn't even give me slippers. The an answer was simply no, not even apologise for inconvenience. I am extremely disappointed. I wouldn't wish to my enemy this hotel.

Nothing

This hotel has nothing to offer other than convenient location - if applicable.

Paid 15% more because they didnt accept to charge the room at the agreed USD amount and only accepted payment in local currency using their own exchange rate. Upon arrival, received a letter stating that internet is not working - and didnt have internet for most time of my stay for the business trip. Overall, unacceptable.

Large room decent gym

Crooks!!! They charge you much more than the booking rate becaue they convert the dollar value into locla currency using an inflated exchange rate of 1060 to the dollar instead of 920 they promose in the email, so you spend 50 to 70usd more per night, and they did not want to correct it. They are cheaters and crooks.