Beds were comfortable, heater was preheated for us for the cold night. Staff that helped us check in and out was very nice. Everything inside was adequate for our overnight stay. Room was very spacious and showers were hot (though a bit dated)

It might have more facilities (like the restaurant ) that we didn't get to use but for the price we paid, I usually expected nicer looking facilities. Lighting was hard to figure out and bathroom feels very dated. However, this is the sad reality of snow season availability...

the bathroom wasn't very clean, full of soap scum, we went and got our own cleaning supplies. bed where a bit to hard for my liking the AC did not work, there was a heater that was either to hot or to cold

the AC would have made the room a better temp. rather then the heater that mad it too hot, the overall cleanliness of the room could have been better.

The sink is outside the bathroom. Allows others to use the sink for washing hands or cups/utensils if bathroom is occupied. Had gas heater which is old style but very effective and warm Shower pressure is strong and water temp is very easy to control Bathroom had rails , hooks and a small shelf for clothes or things like hair clips, phone, etc. Bed is very comfortable. Pillows are plump. There's a large mirror and a bag shelf so bags can be off the floor . Spacious room . One large bench space and dining table. Excellent for our party of 3 for preparing lunches ( for day trip to the snow) and dinners like pizza. There was enough room on the table for the large pizza boxes and serving plates and drinks.

Can be a bit noisy if the guests upstairs are jumping around which is a common problem. Ear plugs are helpful.

Easy to book (online), prompt confirmation, clean place, complete basic facilities and strategic place. Easy to locate for a walk in and traveller like us who were never been in the vicinity.

The inavailability of staff. But i do understand that we checked-in late. Just for a first timer like us, we don't know where the room is. But that just a mild and understandable one.

Room was very clean. Facilities were good, plenty of soaps provided, really everything you need for a comfortable stay was there. The manager was very accommodating and friendly.

The only issue is the price. I understand that it is winter season and so compared to Thredbo and Jindabyne this room is quite affordable, but considering that it is at the end of the day a motel with basic motel services, you are paying close to double what you'd pay for another motel anywhere else in the country. However, the entire area charges exorbitant during snow season, and so this isn't a specific issue with this motel alone.

The bed, bedding and pillows were all super comfortable after a long day of dtiving. Strangely, the shower in Room 50 was amazing we both loved it. We had not intended to stay.in Cooma overnight and had not packed anything. All facilities were close and Coles wasnt too far.

Cutlery and Utensils would have been handy 🙂

Great location, very clean, good facilities in the room, perfect for an overnight stay. Staff were very friendly and helpful. Would strongly recommend staying.

Bathroom a bit dated but clean. Bed was a bit soft. Minor issues.

clean room, basic facilities but everything worked and no complaints. Not a huge room, but we were 3 adults stopping over for one night on the way to the snow, it had everything we needed for that quick trip.

Room was large and had all basic facilities we needed for 1 night stay as a couple. Everything was in functioning order. Beds were really comfy.

Beds were clean, but shower had not been cleaned properly. However, it was not a big issue.

Value for money. Adequate facilities. Comfortable. Ease of parking (for ground floor room).

Dated. Needs a refresh, modernising. You really need transport to get into town as walking on part of the highway at night isn’t great. Maybe a shuttle bus service???