The staff are friendly. The rooms are good and adequate for a few days stay. Fridge in the room which was good for storing breakfast items from the local supermarket. Hotel on the edge of the town centre and local cafés, bars and restaurants. Easy to get around. Hotel around 15 minutes walk from the main train station and a 5 minute walk to the bus station.

No air conditioning in the rooms so have to have the window open. Church bells going off at 6am in the morning for around 4-5 minutes every morning and through out the day on every quarter of an hour. The Church is in close proximity of the hotel, so ear plugs advisable. Otherwise ok.

Great Location for old town. Parking underneath the hotel. I didn't need the car for the whole weekend, as everything I wanted to do was within walking distance. During the hot weather, extra fan was in room.

Room wasn't automatically serviced. It appears that you have to turn the do not disturb sign around, to please service my room! Better idea would be to service all rooms, unless they say do not disturb! I then needed to request fresh towels from reception. The man didn't have them to hand and told me he'd get them to me for the following morning, but I wanted to shower that evening! He eventually organised it! I was travelling with a six year old. No towels were provided for him!

The hotel is located at the rim of the pedestrian zone of the city center. The location is excellent for sightseeing but not so much for driving. The room was good size and very quiet. The bathroom was spacious. There was even a bathtub. The staff was friendly. The parking was accessible.

I had to pay an additional fee for parking because the hotel uses the city's underground parking. I was not much - 8 euros, but it is not clearly stated in the hotel's profile.

We only stayed for a night, as we were passing through Austria on the way to UK, but it was lovely. We had booked 2 rooms and the staff was kind enough to put us in adjoining rooms. The rooms were nice and clean and the beds were super comfy. They had mini-fridge, cups, kettle, coffee, TV, fan, nice towels, even pen and paper for notes. Check-in and check-out was pretty straightforward and the staff was kind and friendly. Honestly can't fault the place.

We were there at around 20:30, but the restaurant was closed. Nonetheless, there was a pizza place nearby, so it was ok.

Staff on reception and running the bar were incredibly helpful and friendly, I really appreciated their advice on the area too. The rooms were clean, the showers hot and the breakfast was full of choice. The location is really near the bustling bars and restaurants of Wels.

There is a car park but it has a low height restrictor which was too low with a roof box on the car. Street parking is at a premium in this location and took a while.

We stayed as rest stop location during our long drive. Late check-in possibility is very nice (was until 4 am, confirmed by calling reception) There is a parking garage right under the hotel. (10 Euro per stay)

towels were very dirty like already used. (dust and hair) bed was not comfortable, it would be nice if it's renewed. there is ventilator instead of air conditioner, can be difficult for hot summer time

The main thing we found about this property is the staff support and the Location. The staff at reception are really helpful, especially we were seeing Mr. Christopher, who was always pleasant and running to meet the guest requests. He was attending the reception and also helping the other guests at side with requirements. He helped us to get the taxi in no time, also the receptionist at our check-in time (didnt get his name), he was also very helpful. Hotel facility is great and meeting our requirements. The location is the most advantage for us as it was connecting to all the main places like Visa office, Train station, bank, ATM etc.

It is nothing major, but when we gave for cleaning the room, the bed was not set as usual in other hotels. The bed linen was just put on top of the bed without proper make.

Overall, a clean room. Very comfy bed and pillow. Good size of room. Good size of bed. Good size of bathroom, clean and very well equiped.

few stains on the carpet at the room entrance, but nothing major. As general comment, ok, in terms of cleanliness. Bit confusing with the underground parking, leveles were not very clear defined in the elevator.

We spent there 1 night 'on route'. We needed a quiet place to sleep and the hotel gave us exactly that. Decent breakfast and option to use underground garage. The room had english channels and large bathroom

The hotel is quite old, but clean. Will need an decor update in upcoming years

The room and the bathroom were big. The room has a minifridge and a water kettle. The hotel is well located and a big plus is the underground garage (10 Euro per day). The staff was ok.

The floor carpet had an unpleasant smell. There was no AC in the rooms and during summer it was very hot. We had an electric fan and it helped a little. The hotel is located near a church and the church bells will wake you up at 6 AM.