The hotel is very well situated, directly on the Grote Markt in the city center and easily reachable from the train station by foot. The staff was very friendly and helpful, even though they were often not at the front desk, you could find them in the restaurant nearby. The room was equipped with a coffee machine, a fridge and all kinds of appliances in the bathroom, which might be needed. The food at their restaurant is also very good. I would definitively return.

If you are sensitive to noise, this might not be the best location. My room was facing the Grote Markt and had a nice view, but I could hear a lot of the noise going on there. Since I was the off-season and not during the weekend, it was fine. Not sure how it would be later in the week, when they also have their market on the square. Additionally, you can hear all the noises from the staircase as well. The bed itself was comfy, but I would have liked an alternative pillow to chose from, I found the one they had a bit too hard (I did not ask for another, though, it is possible they have options).

We stayed in the 2 bedroom apartment which was so nice for our family of 4. Super clean and recently remodeled. Great location right in the town square with easy free parking nearby. Friday morning market in the square was fantastic! Best of all were the hotel staff. Easy to reach any time by phone and SO helpful; we had ebikes delivered and they were so nice to help us with managing drop off and pick up, plus storage. Highly recommend!

Very well equipped room and friendly welcome on arrival. If we'd stayed longer than one night, we'd have loved to have made use of the balcony accessed from our room. Having a 'fridge in the room was also a bonus to store our water. Being able to park close to the hotel was also an advantage

It wasn't easy to haul our luggage up 2 flights of stairs as there was no lift (although there is a stair lift). There was obviously some DIY going on which was a bit noisy at first but luckily it didn't go on too late.

Spacious room with view on the town square. Very central. Great value for money. Breakfast had to be booked but I had other plans so didn't take.

Not much to dislike, but note that there is no parking so you have to use public parking which was not a problem at all. Lobby was not staffed when I reached but there was a phone number to contact and someone showed up almost immediately.

There were no reported problems with the room or most of the hotel staff. There was however one member of staff who thought it was fine to lecture my friends at their dinner table about his religion and how they should all follow Siekism.

My friends did not enjoy being lectured when all they wanted was a quiet meal. I am sure they all respected his commitment to his religion, it is a shame he could not have respected their beliefs as well.

Nice room overlooking the Market/Main square. very clean. Fridge, TV & Wifi all good. Staff were lovely and helpful. Poperinge is a great location for visiting St Bernardus Brewery or collecting beer from St. Sixtus (Westverletren). Visited a couple of Museums (Polish/War museum near the Spar Shop) and Talbot House (the home of the Toc-H movement) plus some wonderful bars.

Nothing -

We have stayed here many times, for a night en route etc. This was our first visit since covid and the younger generation are taking over and doing an excellent job. Marvellous dinner and breakfast. Service excellent and very friendly. Free parking nearby good in public car park behind hotel but don't trust your satnav; you need to access it via Engelstraat not Gasthuisstraat.

Beer selection in cafe has been reduced but still good (St B Tripel on draught). Room heating a bit noisy if you need to keep it on because of very cold weather.

It is located in the center of Poperinge, surrounded by supermarkets and restaurants. The area is calm and peaceful, perfect for a relaxing stay. The room was spacious and spotless, with complimentary coffee, tea, and water provided. We also enjoyed a lovely view of the town center. The staff were very friendly and helpful—highly recommended!

This is a newly refurbished lovely boutique hotel. Lovely little touches throughout the hotel and the room and bathroom. The bath was big enough to swim in!

Being British I would have loved a kettle and some breakfast tea but its very common throughout France not to have these items so next time I will be prepared!

The room was really nice and the location at the town centre is excellent. The included breakfast was also one of the best buffet breakfasts we had during our trip. Robbe was super helpful and a pleasure to deal with.

Carrying luggage up 4 flight of stairs was a bit awkward but otherwise there's nothing to dislike.