The best thing about my stay at Intercity was the people at the front desk, especially Ana, & Murilo (who spoke perfect English) they were so warm and friendly. Then there was Neia who worked in the breakfast room along with the cooks. They made sure that I was comfortable.

I had dinner there on my last evening. I paid in $R cash and the wait staff said that they didn't have change, nor did they make any attempt to get me my change, so was it okay that I let them keep it, which I did.

Clean in general

I have nothing to say about the property , but as a solo female traveller staff needs to make sure they don’t say the room number out loud , I had a man who came to reception and acted a bit abrasive while I was being served , he was very attentive of what I was doing , and the receptionist said my room number out loud , when I left reception I could see this man rushing to to be served a ran to get the same elevator as me . I noticed that and immediately I came back to reception and ask for my bedroom to be change , either number a floor .

Parking was safe and directly under the hotel, which made me choose to stay here in the first place. The room we booked had a great and very comfortable bed with views of the whole city. It was spacious, clean and had a big table to work from. The rooftop where the pool is located is amazing and the pool was clean. Breakfast had good options for both meat-eaters and vegetarians. They accept pets.

There's not even a kettle in the room to boil water, the wi-fi was terrible on the 18th floor and there were zero signs in the garage telling where to go when you park your car. The property charged me 70 reais per day to stay with my dog. They provided a "pet kit" that came with a very cheap bad-smelling dog mat, two plastic bowls and a pee mat (the kit wasn't in the room when I got there, I had to request it). If they're gonna charge you 70 reais per day for your pet, more than I have ever paid to take my dog to a hotel anywhere on the planet, they should definitely improve this. Even though they have a rooftop and a whole building to serve breakfast with a view, they choose the basement, where there's zero natural light or even windows.

I didn’t have to leave the property for what I needed and the food was great including the entertainment offered.

Very difficult to find towels for pool and other exercise related activities

We requested a cot for our baby and it was all set up in the very large room when we arrived. The receptionist had good English and was very helpful and the breakfast was excellent.

We tried to order room service as we arrived late but there was no menu in the room so it was difficult to order on the telephone.

Clean hotel and very spacious room. The breakfast was plentiful. Would stay here again if I had to be in this area of Salvador again. Was perfect for taking an early morning bus from the bus station nearby.

Bed was a little uncomfortable.

O bar no louge estava fechado durante o dia

The staff is extremely friendly, courteous and professional. Cannot say enough good things about them, especially Daiane, the night manager.

Wifi didn't work at all on my laptop the entire 4 days, which was a big problem because I stayed for work. Whatever access control system they use needs to be replaced with a simple wifi password, because it was impossible to get to the access screen after the first time I logged in. Tried incognito, random MAC address, multiple OSes. It's 100% the login system.

Good options at breakfast, many fruits.

It was missing cuscuz.

Room is spacious, always cleanded up. Towels always new and clean, havent used so much facilities but I saw they are fine . Breakfast is also ok, standard for brazilian standards.