The hotel is nice and well-maintained. The staff were very friendly, especially the ladies working in the restaurant. Vivienne was very attentive and kind, always with a smile and good morning! Even though English was a barrier, I found it easy to communicate. Good spot for navigating the rest of the city (in Uber). The Cathedral, Mechado, and other neighbourhoods were not far. Also, there is a parking garage (which I did not use) that was very reasonably priced (R$15 for 12 hours).

It's not the hotel's fault, but the location isn't great compared to other neighborhoods in Sao Paulo just because there are many homeless people living close by in the area. That said, I did not feel unsafe or that the area was dangerous, but people who do not have street smarts might think otherwise.

The front desk receptionist is really patient. Great! The room is very good and clean. There is also a restaurant where you can have a drink when you come back in the evening.

none

The room was big and comfortable, they gave us free breakfast on the day when the street didn’t have power, even though it was not the hotel fault

the location is not too bad but some of the alleys do look scary and we didn’t want to explore them after sunset

Chinese owned hotel, so if you been to a chinese hotel in china you will feel right at home. It was a pleasant surprise to have netflix available for free use. Comfy pillow and bed. Great location if you have a car or by taxi.

The room corridor had a strong cigarette smell. Seems a bit shady to walk around at night.

location

mainstream of traffics, noisy at night

Good size rooms

No having breakfast

The photos of the superior suite did not match the one I checked in, mine was smaller. I booked superior suite and they tried to check me in a master one, when I recognized this !

nothing

located on the highway without any sound proofing. cover bed without cover so lake of hygiene we changed room because of the car noise and it turned to be smaller and the reception didn’t refund us no English at all and no water to drink unless you buy at a vendor machine that is not accepting cash and not accepting cards. weird

Comfy. Excellent Wi-Fi connection. Fair price.

Dirty bedroom, black water coming out of shower and lack of hot water during a couple of showers. Loud environment.