Exceptional Stay at an Outstanding Hotel I recently had the pleasure of staying at this hotel, and it exceeded every expectation. From the moment I walked in, I was greeted with warmth and professionalism by the staff, who were always ready to go above and beyond to make my stay as comfortable as possible. Their attention to detail and genuine kindness truly set this place apart from others. The cleanliness of the hotel was impeccable. Every area, from the lobby to the rooms, was spotless, well-maintained, and clearly cared for. It's evident that the management places a high priority on hygiene and comfort, which gave me peace of mind throughout my stay. I can’t recommend this hotel enough. The friendly staff and immaculate facilities made my experience unforgettable. Whether you're here for business or leisure, this is a place where you’ll feel taken care of from start to finish.

All was great

Nice and clean room with enough space. Air conditioning was really good and mini fridge was very useful. Hairdryer was provided as well as soap and bodywash. Breakfast was nice and did enjoy a very tasty lunch one afternoon and great dinner on two nights. Staff were good, friendly and welcoming. Wifi was great. Pool was good and overall hotel was great, nothing to complain about. Location for me was perfect, close to centre/beach, but not noisy outside.

Mini fridge was quite noisy (can be unplugged). Shower head was only fixed above which can be a slight inconvenient if you do not want to get your hair wet.

Location near a beautiful beach, market, restaurants and taxi stand; Reception: Staff, Clayton, Etson, are all excellent! Housekeeping daily and professional; The room was large, with a high ceiling, provided a kettle, refrigerator. The bed was comfortable and there were two pillows; Checkin was efficient Wifi works fine Breakfast is generous with fruits, vegetables. Bread, jams. Eggs. Everyone is nice here! Pool is clean. Garden. Enough chairs and tables. Clayton arranged the taxi. Response to messages timely. Highly recommended.

Great hotel, good value for money! If you want to avoid all-inclusive, I highly recommend this hotel. The pool is amazing, staff is friendly, there is a rooftop terrace with a jacuzzi. It's about 5 min walk from the Santa Maria town centre with all the bars and restaurants! Breakfast is excellent as well! Highly recommend.

A small part of the hotel is a bit older and there was only one plug in our room which could be difficult at times

The staff were super friendly and helpful. Room was big and super clean. The cleaning staff provided new sheets and towels every day. The pool is nice as well as the rooftop lounge with jacuzzi. Lovely tropical vibes; The hotel even bears coconut and banana trees.

The door to the balcony on my room wouldn't open. It's not really an issue, as I didn't plan to use the balcony. Besides that the shower and also the hairdryer were outdated.

Loved having a room with a balcony facing the pool. Enjoyed swimming in the pool. Enjoyed the roof terrace area. Great breakfast buffet with many options!

It would have been helpful to have a leaflet in the room that explains when cleaning personel is coming in, the timings of restaruant and swimming times etc.

I have stayed here for the past 2 yearsfor my work trips so it has been good.

We were racially profiled by one of the staff members upon our arrival who was working the night shift. He initially wanted to move is to some place by claiming that there is no accommodation then later changed after seeing my booking confirmation, his behaviour continued throughout our stay as we extended by couple of days, quite disappointed since we have been regular customers

Breakfast was good, nice people and the rooms with pool view are very spatious and new. Even if we had an event at arrrival, we left the location happy because overall is a good price-quality hotel.

We arrived very late at night and they did not gave us the rooms we’ve booked, but inferior ones. They have correct their mistake immediatelly in the next morning and gave us two close rooms with our friends. The inferior room is very loud, you can hear all the cars from the road. Coffee is bad, as almost everywhere on the island.

Very kind and helpful staff. Excellent buffet breakfast and cosy resting at the pool. The position is perfect, only 7 minutes walking to the pontao and the closest beaches. No stress :P

Unfortunately the water and the wi-fi in the room run slowly at rush hours, but you can take it easy and wait for a while. Connection at ground floor is ok indeed

Everything was great, friendly and helpful staff, fantastic location, beautiful property, delicious and extensive breakfast 🥞🍳. Remarkable pool area with tropical plants , amazing body wash provided, would definitely stay there again and recommend to others 😊

No elevator 🛗, this made it difficult to transport bags