The Lobstick was clean and well maintained. The staff were friendly and easy to deal with. Our room was of good size and clean, and housekeeping were consistent every morning, and thorough from what I saw passing them in the halls. Would definitely stay again.

The attached restaurant, Seasons, was closed. However, the Chateau Jasper next door, the Lobstick's sister hotel, had an amazing restaurant and there are plenty of restaurants in the area and within walking distance that more than made up for it. The pool was a bit small, but the outdoor hot tub was bigger than most other outdoor hot tubs.

Fantastic location, friendly staff and overall very pleasant stay. I'm not going to lie and say it has all the facilities of a 5 star hotel but you know that when you book it. For our stay in Jasper this was perfect, would definitely stay there again and would happily recommend to family and friends.

Only slight issue was with the laundry. This isn't policed. We needed to wash our kit on our journey across Canada. One lady decided to leave her stuff in the drier for 8hrs which stopped others using the facility. The staff didn't want to be involved and advised against moving her kit. Fortunately when we needed to use it the lady arrived so it wasn't much of a drama. But if you have a facility you should also take responsibility to manage situations like this, or at least have an area to move people's clothes too if they want to walk off for 8hrs. This is a very minor point and comes down to personal responsibility in my opinion.

The room was extremely spacious and the beds were very comfortable. Th location was ideal as it is a short drive or walk into Jasper town center. Staff were really friendly which made the check in process very easy.

Unfortunately there was two rooms close to ours with dogs that barked quite a lot on the last night of our stay. This was slightly annoying when trying to sleep. other than that there were no issues.

the Suites were great for family with kid(s). the beds are in a bedroom, and then there is a full kitchen, sofa bed, and dining table that seats 6. we were able to put kiddo to bed and then enjoy a glass of wine while playing cards in the evenings. the pool is a good size and was very warm. there is a hot tub next to the pool that is mediocre BUT they have a fantastic outdoor hot tub open year round. the hotel is a little dated, but ALL hotels in Jasper are, so we were happy. this would have been a 10/10 IF they had a restaurant for breakfasts on site. that said, the hotel next door has a breakfast restaurant (closes at 11am so go early!) or there are a few other breakfast joints in town.

no restaurant on site - but the full kitchen in the suites does allow for you to make your own, if you like.

Great location, loved having a kitchenette to self cater. Hot tub and pool a bonus, although we were shattered from the journey so didn't use them in the end. Really friendly staff. Big, comfy beds. So very sorry to hear of the wildfires just a week after our visit.Sending best wishes to all the staff x

Slightly tired decor, but such good value it wasn't an issue. No Aircon, but there were fans.

Got a wonderful surprise upgrade when we arrived...a room with a kitchenette. The kitchenette was much needed as the only food on site was starbucks. Loved the pool and hot tub after a long day. The room was a tad warm but the window opened and the room was supplied with 2 fans.

Disappointed there was no dining room on site, but understand as it was off season. No way to control the room temperature otyher than open a window to road/train noise.

We were a family of 5 with a teenager so this room with kitchen was perfect for us. Lots of space for everyone, beds , even pull out couch were very comfortable. Pool, Indoor and Outdoor hot tubs were wonderful, exactly what we were looking for. Lobby felt very cozy , like a mountain lodge should feel. Lodge is tucked into mountains, very picturesque, Walking distance to everything. I definitely plan on staying at Lobstick Lodge on my next trip to Jasper.

The room was alittle warm but with 5 people that is understandable. We went in March so the weather was cool , so we just opened the windows and room was perfect

The bed was so comfy! Very quiet, we didn’t hear anything from the hallway The staff was very helpful finding what we were looking for in town!!

The old thermostat of the room was very slow to react to raise or lower the temperature so we had to open both windows in the middle of the night to cool the room down after struggling to raise the temperature

I loved the room size, and for the first time on our trip our (grown) kids had their own bed. Believe me, it's not easy finding accommodation for a family of four adults! I was super pleased about that! Also, cooking in our own kitchen was an excellent way to save a few $$ on our holiday.

I would have gave it a higher rating but at the time of our stay, the air conditioning wasn't working, and the temps were pretty high so it was a bit uncomfortable. But they thoughtfully placed a few fans in our room so that helped a lot!

Good to stay in Jasper post-fire and see the community getting back on its feet 😊 The hotel staff were very friendly and efficient.

As with a lot of hotels in Jasper, climate control was an issue - the hotel room was too warm for comfort. We found a small oscillating fan that made things more bearable.