Comunicación was good. They call me to see if I was arriving after 11:00 PM as different check in process will be used. When in a hurry, they served breakfast super quick. Staff was friendly and recommended Mittal hot springs which was super close and an excellent recommendation. The hotel has beautiful views and seems very calm. You feel like you are in a lodge in the middle of nature

What I didn’t liked is that the hotel is too far from Jasper, 40 minutes! It was far for every activity we did. I also felt the room was small. The beds were full and for my girls sharing the bed a tiny small. There was no place to keep luggage’s open or dresser to put your clothes. Pretty much had to open the bag on top of the bed every day. I also felt the room had a weird smell and was way too hot, even leaving windows open during the day

We checked in and were given room 136. We were not aware that the heating was on in the room and had a really bad night with the heat, it was not until morning we realised why it was so hot. We tried to turn the heating off but to no available, Damien from the reception tried to assist but he couldnt resolve it either. After a few hours and various attempts, Damien spoke to the manager and we were given another room which turned out to be a stunning three bedroom lodge number 116. ALL we can say is WOW., thank you to Damien and the Manager for such a beautiful place to stay at no extra charge. Plus we were given breakfast at no extra charge, again thank you.

The location is beautiful, with a large, gorgeous deck and plenty of nice chairs to lounge in and enjoy the views. Indoor communal areas are so cosy, well equipped with games, books etc. Staff were exceptionally helpful, friendly and attentive. Food and drinks were lovely and beautifully presented. Breakfast in particular was delicious and served by a wonderful team. The room was spacious and bed comfortable.

We loved the location as it was quiet, peaceful and so scenic - but if you were looking to be close to Jasper town, this is around 30-40min drive out - though well located for other attractions and points of interest including Miette hot springs. Other than the hotel restaurant, there's only really the nearby Folding Mountain brewery as close-by food options, but both are good. There's also relatively limited facilities in the rooms - there's a coffee maker and fridge. No kettle/microwave etc. and no TV. However, there's plenty of other entertainment options downstairs and a trail map to explore the area, so we didn't find this to be an issue at all. Bathroom could do with a bit of an update.

We loved the decor of the 3 bedroom house. It was a big bonus to have a washer and dryer. It was so quiet in the area. Beautiful scenery. Beds were comfy.

The wifi was really bad. We couldn’t even watch tv the 2nd night. And at some points we couldn’t even use data, we were stuck on SOS mode on our phones which wasn’t ideal. We also didn’t like that there wasn’t locks on the bathroom doors. The last thing is that we were given free breakfast but only for 2 people. And we had booked the 3 bedroom house and had 6 people. It would’ve been nice to have bed and breakfast for the total amount of people in our party.

We had a lodge overlooking the mountains and, when the sun shone, the view was spectacular. The beds were comfortable and the gas fire much appreciated as the days were drawing in. The bathroom was adequate (no plug in the sink) and the other facilities were good. We asked for - and received - a kettle to boil water for tea. There is no television on offer. The staff and the views made this a special visit.

The lodge we occupied in designed for summer use and so, as the nights were colder, we needed the extra heating from the gas fire. A television would have been appreciated - especially as the MLB Postseason was just starting!

The incredible views especially at dinner. Probably.one of the best we have ever experienced. Stunning. Food was top notch quality and good portion size albeit on the pricy side still well worth paying for. Staff were really helpful and accommodating.

Stayed in cabin, which although clean and comfortable was a little on the small size for us as we were travelling heavy laden on 4 week road trip. Being.pinickity, it didnt quite meet the same high standard of the main lodge building.

The venue has a view that is outstanding and the rooms are comfortable. Parking is not a problem and easy access from the main road. The staff were attentive and very friendly, couldn’t fault them.

There wasn’t much not to like as overall it was a very pleasant stay. Though the bathroom was adequate, it could have done with a bit of an upgrade but this is being picky. Breakfast on one morning didn’t have all the ingredients, however the chef worked around this, again being a little picky here, the portion size was a little on the small size that said the quality and presentation were excellent, as mentioned previously all the serving staff were top notch.

More affordable than closer to Jasper but be aware, it’s still over 30 minutes to town and an hour to Maligne Lake. Property has various size cabins to rent. There is what appears to be a very nice restaurant on premises which we were unaware of. We should have researched more but a note from them asking if we wanted a dinner reservation would have been nice.

This is an older building that is being well maintained but the bathroom was small and needs updating. We were in main building. Room coffee maker only offered powdered creamer, how about some real creamer for those needing to check out early!

The location of this lodge is absolutely wonderful. Beautiful surroundings. Close to both Hinton and Jasper. Quiet and serene. I loved the trails around the property. The food at the onsite restaurant was delicious although very expensive for such small portions. The reception staff were super friendly.

I did not like the housekeeping at the property. They do the absolute bare minimum. We stayed there 3 nights and were low on shower gel and needed new towels. I told the front desk. The housekeepers went into our room to give us clean towels, they did not add shower gel as requested, and they did not even make the bed. They literally only switched the towels. Maybe this is typical in a lodge like this but I would have expected housekeeping to include a bit more than that.

Beautiful quiet trails near the property to explore. Love the location--right outside the parkgates, close to the Folding Mountain Brewery, Miette hotsprings, and Switzer Provincial Park, and an hour closer to Edmonton for the drive there and back, which really makes a difference! The views are superb. And we got upgraded to a beautiful cabin, so there really aren't any complaints!

The food at the restaurant was very good but the service was very slow. We waited over an hour between our starter and main course. I hope this was just a blip, but the staff could have dealt with it better. The waitress kind of started avoiding us because I think she was embarrassed and it was a bit awkward.