Easy check in and out, clean, staff friendly,

One elevator for 3 floors not enough, ( when you check in or out with all your belongings and the luggage cart it interferes with guests that just want quick up or down as there is no room for cart and people) your fitness room could use more free weights and little more atmosphere, also there wasn’t enough chairs to sit on for breakfast in morning, terrible toasters for bread and not enough healthy options for breakfast, eg fruit cup, or options to make smoothies from yogurt? Other than that was good I didn’t like the coffee at all use another brand or medium or dark roast does the acid level isn’t so high?

The complimentary breakfast is always great, the room was spotless and the bed was so comfortable. I didn’t get a chance to go to the pool, as we had to go quickly in the morning but the whirlpool bath in the room was fantastic. And the view was beautiful, Hinton is really pretty.

The staff were very accomodating especially Lianne and Manuel from the reception, jojo from the kitchen and lucy from housekeeping. We enjoyed the pool and slides, the food and the warmth ambiance of the hotel. Surely highly recommended.

Nothing so far.

The place is really nice, clean and comfortable. All amenities were good. The breakfast is excellent too. And the staff were all courteous and provided all that we needed and answered all our questions/queries.

Everything was clean, the staff was amazing and helpful with more blankets and towels was a very nice stay and I would stay again.

I didn't find anything I didn't like it was great.

The hotel was in a good location, with friendly staff, and the kids loved the waterside in the pool!

The room was great, decent size, but the floors in bathroom were quite dirty when we arrived in the room.

The staff was friendly, and the room was comfortable. If you want to go to Jasper, the location is great.

The breakfast included a small variety of choices, and the floor was noisy. Kids were running in the hallway early morning.

Breakfast Was Great With A Selection Of Breakfast Item's To Choose From.

We Were Placed In The Basement, First Time Ever In A Basement BUT It Was A Very Spacious Connecting Room For Our Family.

The water slide, hot tub & pool and the breakfast bar. The rooms were nice and clean too.

My key needed to be reprogrammed before our extended check out, but I didn’t know this and got locked out on my way from the room to the pool.

Breakfast on point! Everything to suit every family member. Hot off the grill Pancakes, two kinds of breakfast sausage (turkey/pork) Scrambled eggs one day, cheese omelet the next. Cereal, bagels, muffins, toast, 3 types of juices (orange, apple, grapefruit), cinnamon buns, hot oatmeal with toppings, yogurt, milk, fruit. Need i say more? Pool is quaint but fun with the water slide and hot tub. Room was comfortable and clean, very much enjoyed our stay will definitely be back again soon!