Breakfast was pretty standard. Location was okay, a bit far from Highway 3. Nice park nearby. Grocery store nearby. Very helpful staff in giving directions, and car plug-in info in the cold weather.

We were in a room that had a connecting door--we could hear our neighbors talking. At some point in the night, a woman could be heard talking loudly and crying in the hallway. That was disturbing but I'm not sure what hotel staff could have done about it.

Breakfast wasn't what I would consider complete. Eggs, sausage and bacon. Should have been replace the bacon with hash browns?

Breakfast hot menu was off. Eggs, sausage and bacon. Two meats no hash browns? Also, I wanted ice in my room. The sign in the room indicated ice machine around corner of elevator. I was on the 4th floor. No ice machine. Front desk indicated that the ice machine was on the second floor. Signage in my room should be been updated to reflect the correct location of the ice machine.

Staff was friendly and accommodating. Room was clean & comfortable and the free breakfast was actually very good. They had eggs and bacon, sausage, fruit, hashbrowns, and a make your own waffle station (actually two stations) and the batter was good quality, made great waffles. And, I'm really fussy about the quality of the coffee I drink. This was good coffee. Full flavored, rich & bold but not bitter. Had no issues here, enjoyed our stay.

Certainly don't have any complaints.

The man at the desk (I;m sorry I didn’t get his name) was so accommodating to giving us a room in a quiet location and even offered an upgrade for an extra fee that we did take. The room was quiet and the bed very comfortable. The man also came up and got our TV working. It was a great sleep and we will continue to stay here when we are travelling through.

Breakfast was excellent, Facility is in good condition

Stayed two nights: First night temperature in room was 26 c as thermostat did not work. second night problem corrected but air conditioner very noisy every time it started. Also TV limited to only a few channels, and we were locked out of our room approx.1-1/4 hrs before check out time due to entry cards being cancelled early.

The rooms are nice beds are very comfortably,the bathrooms are very nice they just redid them. The breakfast is good nice to get scrambled eggs and sausages staff are very friendly great hotel for the price . Will use this hotel every time I go to Lethbridge.

We found it very warm needed to put the air conditioner on in January

Room and beds were comfortable and we appreciated hot selections for breakfast.

More lighting in the room entrance and over coffee area would be really helpful. Not enough signage to locate ice and vending machines easily (no indication on 3rd floor). The scrambled eggs served daily seemed like they were prepared in a microwave and were not overly appetizing. Decaf coffee was not offered in the breakfast room, although it was available in room.

Danique (spelling?) was awesome!! So great to have a bright, smiling face upon arrival after a dark and rainy drive. We learned that putting your room card in the same pocket as your cell phone voids your room entry!! But, Danique was so pleasant about replacement. 😉

NA

The staff at the front desk have been exceptionally helpful and kind. While this is not a 5-star hotel, it is well maintained and comfortable; and, it has everything I need.

There was no orange juice left when went down for breakfast. LOL!

FRONT DESK; Kamal. He was so professional and helpful! He is such a great asset! He helped us a lot and went out of his way to make us feel comfortable. My husband lost something and Kamal followed up with everything.(we found it). He is probably the best contact person we have ever dealt with!!! CHECK IN: Deneke (sp?) She was so inviting and friendly!!! A great way to enter the hotel. BREAKFAST: Dana. The breakfast was great. Dana who is the breakfast lady was exceptional! She was efficient, friendly and inviting!!!