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8.6

454 reviews

Best Western Plus Chateau Inn Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake

5027 Lakeshore Drive, Sylvan Lake, T4S 1R3, Alberta, Canada

Choose dates to view prices

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Golf course

Best Western Plus Chateau Inn Sylvan Lake

Nestled in Sylvan Lake, Alberta, Canada, Best Western Plus Chateau Inn Sylvan Lake places travelers about 0.6mi from the town center. With rates starting from $95, this 3-star hotel offers easy lakeside access and a welcoming vibe after a day of exploring.

Address: 5027 Lakeshore Drive. Key amenities include free parking, an indoor swimming pool, complimentary Wi-Fi, a fitness center, a business center, and a 24-hour front desk. Breakfast is offered, and non-smoking rooms, air conditioning, an elevator, and on-site parking add convenience. Pets are welcome with extra charges, and there is a golf course and mini golf on site.

Reviews: 454. A solid choice for travelers seeking breakfast and an easy, comfortable stay.

Beyond the obvious lakeside charm, this stay stacks up with a solid mix of practical perks. The indoor heated pool invites year-round recreation, while free parking, complimentary Wi-Fi, a fitness center, a business center, and a 24-hour front desk cover the essentials. Breakfast is served on site to start mornings right, and conveniences like air conditioning, a non-smoking policy, an elevator, and on-site parking add ease. For payment, a broad range of methods is accepted (Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Carte Blanche), with cash not accepted.

For those who crave a bit of leisure, pets are welcome with extra charges, and there’s an on-site golf course plus mini golf to keep afternoons playful. Lakeside access puts scenic walks and views within easy reach, while the location remains close to the town center for quick meals, shopping, or a stroll along the shore.

Reviews tally up to 454, noting it as a solid choice for travelers seeking breakfast and an easy, comfortable stay. A broad slate of room options awaits, including King rooms with lake-view options, and various configurations of Queen rooms—lakeside or lake-view—and even lakefront layouts. Some accommodations showcase features like two queens or jacuzzi-equipped king rooms, offering flexibility for couples, families, or friends traveling together.

Closest airports

Red Deer Regional Airport

12.5mi

Most popular amenities

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Golf course

Massage

Parking On Site

Mini golf

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Rooms

King Room with Jetted Tub - Non-Smoking in Best Western Plus Chateau Inn Sylvan Lake

Show 6 photos

King Room, Jetted Tub

1 King Size Bed

10 sqft

Microwave

Refrigerator

Free toiletries

+

More details

King Bed.

Queen Room with Two Queen Beds and Walk-In Shower - Disability Access/Non-Smoking in Best Western Plus Chateau Inn Sylvan Lake

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Room - 2 Queen, Accessible, Walk in Shower

2 Queen Size Beds

Free toiletries

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2 Queen Beds - Accessible Nonsmoking Room.

Queen Room with Two Queen Beds and Lake View - Non-Smoking in Best Western Plus Chateau Inn Sylvan Lake

Show 4 photos

Room - 2 Queen, Lake View

2 Queen Size Beds

Microwave

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

2 Queen Beds - Nonsmoking Room With Lake View.

King Room - Lake View in Best Western Plus Chateau Inn Sylvan Lake

Show 4 photos

King Room, Lake View

1 King Size Bed

10 sqft

Microwave

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

King Bed - Lake View.

Queen Room with Two Queen Beds  in Best Western Plus Chateau Inn Sylvan Lake

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

Microwave

Refrigerator

Free toiletries

x4

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x3

More details

2 Queen Beds Non-Smoking Microwave And Refrigerator Full Breakfast

Queen Room with Two Queen Beds - Pet Friendly in Best Western Plus Chateau Inn Sylvan Lake

Show 5 photos

Room - 2 Queen, Pets Allowed

2 Queen Size Beds

55 sqft

Microwave

Refrigerator

Free toiletries

+

More details

Room - 2 Queen, Accessible

2 Queen Size Beds

Free wifi

x4

+

x3

More details

2 Queen Beds - Accessible Room.

Room - 2 Queen, Walk in Shower

2 Queen Size Beds

Non-smoking rooms

+

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King Room

1 King Size Bed

Non-smoking rooms

+

More details

Suite

1 King Size Bed

x8

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x5

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Suite King Bed Non Smoking

Room With Lake View

1 Double Bed

x4

+

x3

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Room Lake View

Junior Suite

1 Queen Size Bed

x5

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x3

More details

Junior Suite Queen Bed Non Smoking

Guest reviews

8.6

454 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇦

Leanne

8.2

August 2025

Great location!! Easy to walk to beach and restaurants along main strip. Staff friendly and helpful. Bed was comfy, room spacious, quiet and clean.

I’m a fan of BW in general, however, a few things I did not care for about this property. Two elevators are only access to all floors/rooms. We were on 2nd floor, tried to walk down the stairs, but no access to main floor. Only emergency access to leave building. This was confirmed by the front desk. One ice machine on 3rd floor only. (Could use stairs to go between floors). Breakfast was so-so. Ran out of bread, fruit, milk, other items. This was on a Tue/Wed. No coffee maker in rooms… I guess I’m used to having one with BW.

🇨🇦

Shauna

8.2

July 2025

The breakfast was OK would’ve been nice if there are some fresh fruit options and help your muffins? The breakfast staff works very hard to make sure that everything is clean and tidy, and that everybody gets an opportunity to have something to eat.

I think that when you book in they should tell you that you’re going to incur a $200 deposit for possible damage that’s refundable upon checkout many people ahead of me that we’re checking in. We’re asking the same question that I asked about the extra $200 on the bill And advise that it can take 3 to 5 days to see your refund.

🇨🇦

Michelle

9.1

October 2024

Loved the location and the all the staff. Very helpful and friendly, felt like being at home. The complementary breakfast was everything you expected, AND always full through the busiest of times. Good staff flow which makes it so smoothly run, while keeping fresh and tasting good. I especially loved how they had options for everyone as we were a group of seniors - toddlers with digestive and allergy issues 👍🏻

If I was to give any constructive advice it would be directory maps of the Main Street in the rooms. There is lots to see on Sylvan lake especially in their location.

🇬🇧

Helena

8.2

June 2025

Rather crowded small area to have breakfast. Had to wait for a table. It was rather noisy and limited choice for someone who needed a gluten free diet. Did not meet our expectations but staff helpful.

A bigger area should be made available for breakfast when you have a lot of guests in the hotel and given a more varied choice especially if you have dietary requirements.

🇨🇦

Sayani

10

August 2024

The location is perfect on the street. The breakfast is good but I request adding more choices for those people who do not eat meat. It requires low fat dietary. The tea including coffee plus lemon water needs 24 hours in the lobby.

I did not like the eggs - they were not fresh at all. The eggs were from yesterday leftover. Do not add meat in it for those people who are vegan / vegetarian. Horrible choices. I recommend to create menu the healthy choices, please.

🇨🇦

Paul

9.1

August 2023

The property was clean, beds were comfortable, each bed had a choice of four different pillows. The included breakfast was great: food was fresh, service was quick and responsive and sufficient space was left between tables. The Inn is well located within walking distance to the beach and touristic attractions.

The spa hot tub was not available and this was not communicated to us prior to our arrival or during check in. We only found out when we came down in our bathing suits. The ice machine on the 4th and 2nd floor were out of order. We had to wait for the ice machine on the 3rd floor to make ice.

🇵🇱

Andrew

9.1

September 2024

Breakfast was very good with a large choice of available items. Coffee was good. Location of the hotel is excellent with a great view at the lake. Room was clean and well maintained. Staff was pleasant and helpful.

For the evenings in the hotel I would like to have a better selection of TV channels. Normally I do not watch TV and was forced to watch it at the hotel. Regular TV is awful, a couple of movie channels would have been great.

🇨🇦

Brian

10

July 2024

Very good location, walking distance to the beach and fireworks (July 1). Close to restaurants, bars etc. Complimentary breakfast was very good and staff attended to food promptly. We were able to check in 20 minutes early, thank you front desk staff.

Our bathroom door did not lock. I would have liked check in to be a little earlier than 4 pm, traveling from out out of town and arriving earlier than expected.

🇨🇦

Rupesh

9.1

January 2025

After a long time, everything was working on a hotel including lift, pool, hot tub, breakfast was replenished quickly. The lady was extremely quick on checking the items and quickly clean the tables for other guests

Coffee was terrible, no cream (milk was available). Was expecting more decent breakfast like croissant, bagel. Pool was a bit small but ok.

🇨🇦

Tammy

10

July 2024

Friendly staff. Quiet and clean rooms. Nice to have air conditioning in this heat. Great location! Appreciated the continental breakfast variety. Our room a great view of the beach and beautiful lighthouse. Felt so lucky to have that room. King bed and jet tub a bonus for the price.

Rogers tv. Some of the channels would not work and cut out the program. That was annoying.

Points of Interest Around Best Western Plus Chateau Inn Sylvan Lake

Airports

Red Deer Regional Airport

12.5mi

Pools

Location

  • Indoor

Features

  • Heated

Availability

  • All season

Amenities of Best Western Plus Chateau Inn Sylvan Lake

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Golf course

Massage

Parking On Site

Mini golf

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Stay rules - Best Western Plus Chateau Inn Sylvan Lake

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Plus Chateau Inn Sylvan Lake

Is Best Western Plus Chateau Inn Sylvan Lake pet-friendly?

Yes, you can stay with your pet at the Best Western Plus Chateau Inn. They do allow pets, although charges may apply.

When are the check-in and check-out times for Best Western Plus Chateau Inn Sylvan Lake?

Your reservation at Best Western Plus Chateau Inn Sylvan Lake includes a check-in time of 04:00 PM and a check-out time of 11:00 AM.

Is vehicle parking offered by Best Western Plus Chateau Inn Sylvan Lake?

Yes, there is parking available at the Best Western Plus Chateau Inn. It is free, public parking located on site.

What's the nightly rate at Best Western Plus Chateau Inn Sylvan Lake?

For Best Western Plus Chateau Inn Sylvan Lake, room prices kick off at $95. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

What types of rooms does Best Western Plus Chateau Inn Sylvan Lake offer?

The hotel offers a variety of room types including King Rooms, Queen Rooms with Two Queen Beds, and a King Room with a Jetted Tub. Smoking is not allowed in any of the rooms. The King Rooms accommodate 2 adults and 1 child, while the Queen Rooms with Two Queen Beds accommodate 4 adults and 3 children. The beds in all rooms are either King size or Queen size.

What is there to do in Best Western Plus Chateau Inn Sylvan Lake?

Guests at the Best Western Plus Chateau Inn can spend their time enjoying a range of leisure amenities. One of the main attractions is the indoor swimming pool, which is available all year round and features a heated pool. This provides guests with the opportunity to go for a swim and relax regardless of the weather outside.

In addition to the pool, guests can also make use of the hotel's other amenities such as the golf course, hot tub/jacuzzi, mini golf, fitness center, and business center.

For those looking for outdoor activities, the hotel also offers options such as bowling, hiking, and fishing. Guests can enjoy a game of bowling with friends or take a leisurely hike in the beautiful surroundings. To further enhance their experience, there are also BBQ facilities available for guests to use. Additionally, guests can indulge in a relaxing massage at the hotel's massage center.

Does Best Western Plus Chateau Inn Sylvan Lake feature a pool area?

The Best Western Plus Chateau Inn has an indoor pool that is available year-round. The pool is heated for added comfort. No other information about additional pools is provided.

Can I use my credit card at Best Western Plus Chateau Inn Sylvan Lake?

Yes, you can use your credit card at Best Western Plus Chateau Inn. Cash is not accepted at this hotel. Accepted credit card payment methods include JCB, Diners Club, American Express, Mastercard, Visa, Discover, and Carte Blanche.