What an amasing beautiful room we had! Very big! We had the view on the Lake and it was very quiet. You need to use your room key to go up the elevator which is a nice feature considering the 'kids' we saw outside ... The dining room is beautiful and the breakfast delicious!

We parked in the back of the building and it was kind of dark, 2 security guards and some local 'kids' were up to no good in the parking lot. The reception door is locked and opens only if you have a hotel key or the security guard opens it. They should have better lights back there and make it more welcoming for the customers and prevent thieves roaming around the cars...

I have stayed at this hotel many times as you can tell from my many reviews. This time I was put in room 503 which was a two room suite overlooking Lake Superior and The Sleeping Giant. Lovely view and soon to be renovated room. They have started their renovations and will soom be doing the rooms. This will make this great hotel even better. They now include breakfast with the room price making it even better value for money. I always recommend this place to everyone.

I have stayed in this hotel many times. This time I stayed in room 519 which is a two room suite with a large spa bath in a separate room as well. This room overlooks the harbour, sleeping giant, and the marina on Lake Superior. The view at night was just gorgeous. They have improved their dinner menu and the food now is very good and well priced. Breakfast was also excellent -- of course both come with quite the view.

The rooms are worn out and need replacing. Apparently this is just what is going to happen sometime soon. This will make all the difference to this old and worn out property. It needs to be brought back to life.

It was historical

It had a lot of homeless/addiction traffic we were worried about the safety of our property in the parking lot. The room was clean but the tub was not in good shape and the water temperature fluctuations were really really bad. It went from freezing cold to scorching in the space of 20 seconds multiple times and it was as short of a shower as we could do because of this for both my husband and myself

I liked that the building was over 100 years old and didnt smell old and musty. I love that some of the hotel’s original features are still there, doors with brass knobs, the stair case etc. I stayed on the 5th floor and it was like stepping back in time when you got off the elevator, kinda cool. The staff were friendly , my room was clean and the view from my window of the sleeping giant was awesome. P.S, love that you can watch the trains roll through, honestly.

My room was a little too warm but livable . There was a jacuzzi tub in my room and holy hell that thing was loud. Aaaaand if I gotta be picky , I didn’t like that whom ever did the painting ( recently ) was careless with his brush and obviously made zero attempt to clean it up. But that’s being picky. 😊

The building is very historical and in the heart of downtown Thunder Bay. The staff were delightful, the facilities were lovely, and the rooms were clean and spacious. The complimentary breakfast also exceeded my expectations!

I'm not a huge fan of the scent of the cleaning products used in the rooms. It left an interesting odor that was hard to ignore.

Great service from the staff. When there was minor hiccup with the drapes in my room, the manager offered to switch me to another room (but it wasn't necessary, in my view). Friendly staff, no doubt!

No issues...I try to be a go-with-the-flow traveler and it's a historic/vintage hotel that continues to be refurbished. Bring an open attitude, work with the staff, and you can have a good stay like me (my third time now)!

the suite was a good size of big and was at a good price we loved the one nights stay we will for sure stay again.

we didn't like the TV's as they were old and the hotel should really change the suite tvs to newer ones that have Netflix prime and Disney on them. also the hotel need to fix the doors on each room as there's a gap at the bottom which makes people hear the ones inside there rooms and the wifi did not want to connect on the top floor.

This hotel is very nice, I like the character of old buildings. Staff was very welcoming and friendly. The view was fantastic! The suite we stayed in had a jacuzzi tub and it was everything I had hoped for. Very clean. They also have security guards patrolling the parking lot and main areas of the hotel which is appreciated. I had gotten an amazing deal on the room online and was not disappointed.

The area can be a little rough, I was worried about my car before staff assured me they walk the lot frequently at night. I would not go outside alone at night, hence the security guards.

Very clean room, staff was friendly. I like that the rooms and hallways have retained their charm of years gone by. Bed was very comfortable. Size of the room was bigger than expected, which was a nice surprise

I didn't realize road construction had shut down the streets in the area, which impacted the traffic and view from the hotel.