Very clean, the receptionist very proactive and kind. Very good breakfast - buffet, the chocolatines & croissants were very fresh ( even warm). Nice view from the sauna, we enjoyed the inside pool and the Finnish bath outside. Thank you!

Pool. Would be great if the pool were open 1-2 hours more, not just from 9 am to 8 pm, but I assume it's related to stuff availability. Family room description. Not an issue for us, but the description of the family room shows and says 1 queen ok ) + 2 bunk beds (so, you expect to see 4 single beds, in fact there are only 2 single)

The staff's warmth and friendliness create a welcoming atmosphere that sets the tone for a fantastic stay. The bed is exceptionally comfortable, ensuring a restful night's sleep, and the breakfast spread is simply delicious. Overall, a delightful experience from start to finish!

It would be great if the wellness amenities could stay open a bit later in the evening. Being able to unwind after a long day is important, and having access to these facilities in the evening would enhance the overall experience. Whether it's a late swim or a relaxing spa session, extended hours would provide guests with more flexibility to enjoy these amenities at their own pace.

Chalet was great. We brought the couch/bed from upstairs downstairs. I think you can put another small love seat downstairs. It would help when 6 people are staying together.

Breakfast was nice but hot section would be nicer. The reception area was warm and welcoming. I especially like the fireplace. Pool, gym, spa, sauna are all very enjoyable amenities. The floor in the reception could be revamped. ie sanding and varnish.

everything! Good size clean room, zen environment of hotel, beautiful view from restaurant. pool and sauna and jacuzzi that not many people use them was the best! 2min drive to mountain to have access to hike path and other activies was just wonderful.

I would have give 10 if the restaurant hours were longer. they only open until 7pm. Also i would have appreciate to have access to pool for longer period. currently they have it open up to 8pm

We stayed in the Chalet and loved the setting and the thoughtful placement of other Chalets with plenty of distance between and alternating facing of entrances, so felt quite private. Well equipped. And the buffet breakfast was ample and nice selections

Just the walk to get our bags to the Chalet that was kind of muddy But we did use the blue sleds, which did help

We had a lovely rustic cabin that was perfect for our family. The ambiance at the lodge was warm and hospitable, and we were quite happy with the quality of food and drinks. We loved the outdoor sauna in with a view from its setting in the woods and the pool. A fantastic stay!

The hotel is close to the site, clean, and has a nice restaurant. The jacuzzi and sauna are really excellent.

The internet is quite weak and disconnects quite often. The pool water is not warm enough for older adults.

Great location! We would stay again due to the ski access and being trailside, but it was nicer in the photos than in real life. Hot was nice though!

It was confusing to check in (we received no information ahead of time where to go, etc). Pool is only open until 8 pm? We left the facilities cleaner than we arrived.

We stayed in a cabin, not the main hotel. The cabins are wonderfully appointed and provide a beautiful blend of privacy in the woods and convenience to the main hotel.

Nothing. I liked everything.

Room was new, nice and cozy. Bunk beds were fun for kid and appreciated, gives privacy to parents. Breakfast was simple nice, having it outside is great, may need more staff to replenish. Pool was quiet and so zen with trees around. Close to Sutton village. Fire pit outside is a nice touch.

Property maintenance 4 wheeler driving in front of windows in AM. It seems there was a tennis court before, would be nice to have it again. Pool terrace was not ready - I know they are still renovating as newish owners. Mold may become an issue with water touching wood on floor in pool area. Saw a larger crack in pool wall too. Corridor felt a bit like a school corridor so could be a bit more lively. Knocking at door at door to do cleaning services and we forgot to put Do not disturb sign.