Cozy hotel, very kind reception staff, close to the city center. The breakfast was prepared in the packets (because we left early at 7.00 a.m. to Magdalena island, as most of the tourists). Possible to keep luggages at the reception after check-out.

The advise: it would be comfortable to have the kettle and cups in the room - to make the tea or coffe (it's cold in Patagonia...)

The hotel is comfortable and with kind staff. It was centralish to everything so great as a base. We went to do the o trail in Torres del Paine's and they were very kind in keeping our luggage for eight days without charge. Not big rooms, but comfortable enough for a few days break.

The bathroom could do with a walk in shower instead of over a small bath. It was slippy and a little dangerous getting in and out.

Location is so good,you can go everywhere by walk.it is a peaceful neighbourhood.hotel crew is so helpful and cheerful people we love all them from kitchen to reservation desk.the most liked thing is the soap smell and eleborating and nutritious breakfast.😍

Nothing

The location is great. The hotel is old but that's what makes it a good experience. Our room was a bit small with only one nightstand. Since we started our three month travels I've learned that a night stand comes in very handy.

Rooms were a bit small. Same for the bathroom. But it's still a nice and clean hotel.

The room was nice enough and big, the breakfast was fine.

I wish more of the staff spoke English, it's challenging when hotelstaff don't speak English. They tried to be helpful though. No duvets, but sheets with a blanket inbetween.

Their breakfast was exceptional. Watermelon. The ladies working in the kitchen were friendly and helpful.

The room was small for three people, but we did not spend much time in the room because of our excursion.

Most of all, I would say that the staff here are amazing. They were so helpful to me. I was able to leave my luggage while in Patagonia. Location is awesome as it is so quiet and you can walk everywhere.

Convinient location, good price for the quality. The room was nice and warm, large comfortable bed. Good wifi and breakfast, could recommend for anyone visiting punta arenas. There is free parking in front of the building.

Hotel is convenient for short stay in Punta Arenas before travel to other destinations. Staff in Hotel is very friendly. Breakfast is very good.

Nice room, comfortable room with a bathtub.

I got the room I booked, because I refused the room they tried to put me in. Luckily I had the room details from booking.com. I really didn't like having to ask for the room I paid for.