Excellent location, the area felt safe and it was walking distance to everything in Valparaiso, including restaurants, bars and the funicular. Breakfast was lovely and served on a terrace, with a stunning view of the harbour and ocean. Lots of hot water, WiFi worked well and it was very clean.

The ground floor rooms were quite noisy, even during the night time, due to poor sound proofing. There is no lift/elevator to higher floors, but this didn't affect us. The bathroom door was heavy and difficult to open/close, and the bathroom smelt of sewage. This could be normal due to the location in the old town though. Despite these, I would stay here again!

Staying at this hotel was a real treat in that it is in a great location, the room I had was just the right size and very comfortable, and the staff were always friendly and helpful. The bonus is the restaurant on site which is outstanding and also has a great view of the city.

The breakfast at the restaurant is beyond disappointing. There were only three menu options available which were all sandwiches, all of which were dry and tasteless. I found it hard to believe that the sandwiches came from the same restaurant that serves fantastic meals at nighttime.

The balcony and the view of the port from the room was very nice and enabled us to spend more time in the room during the day when needed. Good internet. The staff were very helpful getting Ubers, and particularly helpful with translation when we had to report an incident to the Police.

The metal stairs up to the room are a bit precarious although we were not required to carry our luggage ourselves. Also a lot of stairs down to the breakfast area and bar. Not much luggage space.

Beautiful view from room & breakfast room - very comfortable bed and lovely bed linen and towels Staff very nice too

The patio where breakfast was served was a music venue in evening - so quite noisy until about 10pm which was ok but Breakfast was served in same area & just wasn’t that nice a place for breakfast & music over breakfast wasn’t very nice - sweary rap music. It could be changed very easily - put table coverings in tables & change music

Good location good staff. Nice restaurant with view's of the port

When we checked in. They indicated they had no hot water. They allowed us to cancel for free and go elsewhere or take a 30% discount per night while there was no hot water. We choose to stay. No hot water for three nights. Staff were very accommodating

Loved everything about the hotel. However, although the stairs did not affect me - there were several friends who were surprised by the spiral staircase to upper floors and no elevator. The view from the terrace and the food were amazing. I would stay there again. The port was just a ride away - the front desk handled all the details and went beyond helping with the luggage. Considering it all - I give it a 10+. Clean, safe, helpful staff - no fru-fru with a lovely view of the bay.

Great location with parking for my car. Had a room with terrace and lovely view. ALL of the staff was outstanding, especially Ruben, Diego, Alvaro, Daniel, and Abiel!!👍 They also helped me have delicious meals from the restaurant delivered to the terrace because I could not go down the stairs to the restaurant. They all answered my MANY questions (in English) and gave me good suggestions. Delicious hot breakfast was included with my room.

Everything was outstanding..

This hotel is in a great Location, our room had a shared terrace with a view to the busy Port. Front office staff were helpful. Restaurant for delicious breakfast is in the same building- which is also ideal for dinner or a drink on the Terrace. Good English spoken.

I received a fake link asking me to pay via the Booking.com App for this property. Always communicate through WhatsApp or call property- Pay on arrival.

Beautiful hotel with excellent rooms that look out over the city. The included breakfast was superb, and the restaurant is great, with a beautiful outdoor setting. Access to local sites is really good, by walking around or by walking to the nearby funiculars.

The only thing that I would change would be to state on the WEB page that there is not an elevator, but the Staff was OUTSTANDING moving our large luggage into and out of the room.

The location was excellent. Great area to stay in. Colourful and lots of shops and restaurants. Also close to the 3 hour free walking tour which we found excellent. (We took the morning one; the afternoon one is supposed to be good too, and totally different.

The breakfast could be improved. The coffee is good, so is the fresh fruit cup. The crepes with dulce de leche were served cold and if we wanted more than one small crepe, we needed to ask. Also, since we stayed 5 nights, a bit more variety in the breakfast offerings would have been nice. (Only 2 choices)