The location was perfect with lovely views over the port. Valparaiso is very hilly and the hotel is on top of one of the many hills which can be challenging, although there is a funicular nearby. Our room was very nice and breakfast was very good. The staff were extremely helpful with advice on where to eat, what to see, booking a transfer to the airport and so on. We were able to check out late as we had a very late flight at no extra cost. In addition there are lovely public rooms for reading and a beautiful garden for relaxing in.

This is a bed and breakfast hotel. We happened to be there over the Easter weekend when many places were closed or had limited opening hours. A bar or facilities in the hotel for a drink would have been nice. This is NOT a criticism, water was provided in the room and we knew when we booked.

Beautiful old colonial building in a great location. Inside the attention to detail was second to none and so stylish. The room was beautiful with a great view and private balcony. There was central heating which was needed as it was a little chilly at night. The bed was very comfortable and shower good. We loved the fact they provided bottles of water, which we needed. The breakfast was amazing, all freshly prepared and plentiful and the hotel reception were very helpful, friendly and attentive We used the pool and incredible wooden hot tub the evening we arrived…absolutely amazing!

It was all perfect. Unfortunately the restaurant wasn’t operating during our stay, but Marcelo recommend a couple of restaurants around the area, which turned out to be excellent

It’s a gorgeous property with fantastic views of the water. It’s close by to the walking districts and great restaurants. The staff was extremely responsive and in touch with me throughout - right from when I made the booking to my arrival. They helped organise my transport. Ferdinda was especially very helpful ! We went to La Concepcion and Maleza for dinner - both excellent.

Beautiful hotel, charming and full of history. We got upgraded to one of their beautiful suites and we had an amazing stay. Breakfast was also beautiful and delicious! The attention to detail in everything is out of this world.

I made an exception doing a long review for this hotel as, despite its much higher daily rate, the price we paid was well worth the money. Located in 100-yr old building in a quiet part of Valparaiso, it was renovated around 2010-12. So there is an elevator to access upper floors -- convenient for our large suitcases for 3-wk trip to Chile. Our room, on top (3rd floor) included a desk, sitting area, coat closet and a refrigerator. With windows on two sides, we had a nice view of the Baburrazi Palace (Fine Arts Museum) as well as the ocean. We could hear gulls sitting in the room and enjoy street concerts in the plaza nearby. This room with the view was a no-cost upgrade. However, terrace bar of the hotel had similar view and we spent most days sightseeing. So, except for this para, my review won’t have changed much in another room. Breakfast buffet was amazing on the weekends. There was meringue, almond flour cake with lemon filling, other desserts, a choice of breads, 8-10 different fruits, variety of fresh juices, cheeses, coffee, tea, milk, eggs and sliced meats. The choices were less during the weekdays when there were fewer guests. Room had heating, no air-conditioning. But the hotel provided a floor fan upon request. In mid-Feb (summer peak in Chile), cross ventilation was adequate in our room. We only used the fan when going to bed early while there were a lot of people in the plaza outside the hotel. Room was quiet with windows closed. Hotel arranged the shuttle (private transfer) from Santiago airport and return at reasonable price. We were met with a sign and an English speaking person. Catalina, at the front desk, provided the location of the closest funicular (walking distance), nearest ATMs/cambios, restaurant recommendations and even suggested tours for Atacama where we were going later. Sam (breakfast, front desk), gave us a tour of the hotel including the wine cellar area. We used the library and the music room. Spa looked inviting.

Terrace bar service was slow. We went there on our first day planning to have evening tea and snacks, but left when no one even approached us for an order in 30-40 min. We were overcharged in one of the restaurants recommended by the hotel. However, the difference was refunded when I asked that restaurant’s front desk why our total cost for dinner was much higher than expected based on the prices shown in their menu online. (Details in my Valparaiso review) Spiral staircase to the breakfast buffet area was fun, but could be challenging for folks with disability. I am assuming elevator going down to the basement may allow a connection to this area.

Though there are three floors of rooms, the property has more of an intimate bed and breakfast feel while still highly attentive to all guests needs. They had beautiful breakfast spreads laid out, were extremely helpful in restaurant and activity recommendation - especially over the holidays with a lot of closures. The spa area was also a great feature. It's a great location at the top of uptown Valpo.

Great location & excellent front desk team

Bathroom cleanliness wasn’t up to scratch. The foyer area is in desperate need of new furniture & new decor.

Quirky old house converted to hotel. Staff went to great lengths to make our stay brilliant. Great location- a bit hilly to navigate but no issues. Lots of nice bars and restaurants nearby. We left before breakfast on our final day but they provided a wonderful packed goody bag so we didn’t miss out. Free afternoon tea and coffee on terrace- lovely touch

Nothing

Beautifully decorated property in the heart of Valparaiso. Our room was spotless, with tasteful furniture. The staff (particularly Fernanda) were wonderfully helpful, and the buffet breakfast was delicious.

Breakfast was great and plenty of it! The room was super large and good view of the town and port. Staff were very helpful for us in arranging dinner booking and airport transfer and also helping with maps of the area.