There are many positive points to this hotel: 1. The staff were very friendly and had a good level of English. 2. The view from the rooftop is spectacular! It's a great way to watch the sunset over the bay. 3. The rooms were very spacious, with a huge bed. They also had a good spread for breakfast. 4. The location was also within walking distance of the major sites and restaurants on the hill.

There were a few very small things that didn't have too much of an impact on our stay, but are more to do with lack of attention to fine details from the hotel: 1. the mini-fridge in the room was quite noisy and runs during the night, so sleep was interrupted 2. the water heater did a great job of heating up water, but it was leaking, and our family had to advise staff as the dripping sound kept them up at night. This is something that should be routinely checked. 3. The kettle in our room wasn't working. It was promptly replaced which was fantastic

What a great place to stay in Valparaiso! The hotels is located near a lot of very good bars and restaurants. The bars have a great views over the city providing a relaxing atmosphere for sunset cocktails. Many of the best things to do in Valparaiso are within walking distance. There are 3 inclines to transport you down and back to the lower town. The staff was attentive and helpful. The breakfast was varied and delicious.

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wonderful place- good breakfast, great beds, lovely rooftop deck and bar

We really enjoyed our 4 night stay at Casa Galos, a beautiful boutique small hotel in Cerro Alegre. This was our treat to complete a month's holiday in Chile . The hotel is simply styled with eclectic pieces and natural furnishings; the high ceilings add a spacious feel and the roof terrace add a touch of drama with the view of the Valparaiso hills with the port and the Pacific ocean , almost too much to take in. We made food there, it was great to feel like we actually lived on Templemann street. The breakfast from 8.30am was fruit , cereal, cold meats, cooked eggs, toast and carrot cake. No big hotel chain rush just enjoy planning your day . Crockery and cutlery seemed brand new.

It was windy on ghe rooftop a couple of times but blankets were provided and the screens gave some protection. The bathrooms were shower in bath type rather than just shower cubicle. Quite hot at night in rooms but plenty of windows to open.

Very spacious room, well appointed & clean. The location was perfect, close to all the cafes bar’s & restaurants. The rooftop terrace gave a good view over the city. Breakfast was very good (could have more selection of breads)

The coffee at breakfast was made up in a huge electric pot, so very strong, like it had been stewed. Hit or a miss whether your room was made up, had to ask for fresh towels.

Great atmospheric place in a well located section of cero Alegre easy walk to many sites. Of course hills all over and this location was no exception. Wooden floors in the hotel were extremely nice. Staff were all friendly and helpful, especially Florencia. Breakfast was good with fresh fruit, yogurts, etc and eggs to order. We got an upgraded huge room with a great view and lux bathroom.

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The hosts and staff were very helpful and informative. Check-in was easy and we had no real issues while staying. Breakfast was solid, no complaints. Overall, a very good place to stay.

The rooms were not quite as clean as hoped, particularly given the price. They were better than most others we had stayed at in the region, however, so maybe its more a matter of perspective.

We stayed in Valpo for 2 weeks, and this was our favorite stay. Wish we had stayed here instead of the awful Airbnbs we tried. Excellent large complimentary breakfast. Loved the kitchenette so we could make food for the little one who needed to eat at non-Chilean meal times :). Every single staff member was super helpful, kind, and fun. The rooftop cannot be beat, and we tried many others in the area. Large clean bathrooms with hot water. Extremely comfortable bed and the sleeper bed as well!

Only disliked that we couldn’t stay longer.

Exceptional view over Valparaiso from the roof terrace. The room was large and very comfortable. The staff were friendly and helpful and the breakfast great. Eggs, meats, toast, cereal, yoghurt, fruit, cake, coffee. The hotel is very well located well within walking distance to most sights. Lots of restaurants and cafes in the area. I loved that the hotel is in one of the traditional Valparaiso buildings. It's beautifully decorated in the local style and art but with attention to comfort and convenience. Wifi was fast and available throughout the hotel. I would highly recommend this hotel.

My one gripe is no reflection on the hotel. It is difficult to get to Valparaiso from Santiago. You can either go by a cheap option - public bus or by very expensive taxi ie AUS$220 each way. It would be great to have a more middle ground option like a hotel shuttle bus to and from Santiago to various hotels in the area. I didn't have any dislikes at all for this hotel. It was lovely.

I absolutely loved my stay at Casa Galos. The staff were extremely friendly and helpful. The rooms are spacious and very comfortable. The location is fabulous. Ideal for wandering through the narrow streets, marvelling at the artwork on the buildings of Valparaiso. The rooftop terrace has fabulous views. The breakfast is also delicious.