Perfect location for exploring Chongqing for the first time, nice breakfast and friendly staff. The mattress was very comfortable and soft. The hot water pool is nice for relaxing after a long day.

Unfortunately a lot of guests are heavy smokers and don't care about the non smoking signs that are everywhere. Our room smelled like it has been smoked in often, there was even someone smoking in the changing rooms of the spa area. The steam sauna was closed for the whole duration of our stay.

The hotel itself is very nice, even if the room felt a bit dated. It was spacious, clean, and comfortable. While the location isn’t within walking distance of major attractions, it’s easy to reach them using Didi. The staff outside the hotel were very friendly and helpful, and overall, the hotel offers good value for money.

The front desk experience could have been better. The reception staff weren’t particularly welcoming or helpful. We asked for early check-in (just 1–2 hours earlier), and they pushed for a paid upgrade. We didn’t mind waiting, but it felt like an unnecessary upsell. We were also asked for a deposit, which was charged immediately and took over a week to be refunded.

Service was beyond exceptional. Very impressed with how the staff treated their guests. We had difficulties with booking high-speed trains to another city and the staff went out of their way to help us. We also travelled with an elderly and did not realise that Chongqing was a city with steep pathways. The hotel was happy to lend us a wheelchair from the hotel. The location was amazing and very close to the train station. Extremely happy with our stay and would highly recommend it to anyone staying in Chongqing.

Honestly nothing to fault.

price is affordable (but its ok if u dont get an upgraded room cuz the view isnt that gorgeous) there are lots of amenities in the hotel as well... but take note, you got to pay a deposit of around $120 (which will be returned at the end of your stay) bfast was good (the asian section is tucked in a lil corner, and it is way better than the international one) the staff was lovely as well... they spoke rly fast chinese though

bfast was expensive tbh, its more than $20 per person.... thats way more expensive than eating at a random store in chongqing !! you got to didi everywhere you go cuz hilton is far from the touristy areas

The buffet spread is good. But too crowded at times and not enough seats. The bed was comfortable and the toiletries abundant. However, a little bit stingy in the offering of only 2 instant coffee packet each day.

Sometimes food are replenished slowly. The lift indication is not very clear. The internet connection sucks big time. I only have limited connections. The hotel staff tried to help me redo the connections but to no avail. Instructions on the wifi was also misleading.

The location is good, it takes a little time to walk to the subway, but the road is generally clean and pleasant. In Chongqing, taxis are also quite developed, and the traffic here is quite convenient. They clean my room everyday.

The swimming pool is small. After a hard day of hiking in the mountains, I wanted to soak in the water. However, it seems they were also holding swimming lessons there for a few people, making it quite noisy. I was expecting relaxation and a cocktail. Additionally, I’m not sure if this is common in China, but I was required to wear a swimming cap when I went down to swim. It was the first time I was asked to do that. I’m not an athlete or competing, so I don’t need a specialized swimming cap. It’s never in my travel suitcase. The pool staff and I had a bit of an attitude with each other, partly due to the language barrier. In the end, nothing happened because I decided to leave and finish my day in the bathtub in my room.

The staff was really friendly and gave a very welcoming vibe, they let us use the gym last closing hours, and they also quickly gave us shampoo when there was a bottle missing in the room. Location was also really good, although some taxi drivers claimed they didn't know where the hotel is which is more about the taxi driver than the hotel. The hotel is very foreigner friendly too, if you are a foreigner that doesn't speak Chinese.

Hotel room service is catered towards local Chinese tourists with the scanning of QR codes etc, no physical menu in the hotel for foreigners. You will have to call the front desk or speak to them.

Location good. Facilities a little old though.

Location and price.

The location, once we found it (it’s a little hidden behind other buildings) was fantastic. Close to metro and all the sights of Chongqing. Extremely comfortable room and bed, with great block-out curtains and good ac. We slept very well! Very good breakfast included.

As with many large hotel chains, the decor is becoming a little dated. That said, it was very clean and well-maintained!

Location, room, breakfast.

I didn’t like that I was advised through booking.com prior to my stay that the bond is 1000 RMB (500 RMB per night), and I was then charged 2000 RMB when I arrived because I am a foreigner. While I had no issue paying more, the misinformation prior to arrival made us feel like we were treated differently and not trusted. The air conditioning in our room also did not work, and when set to cold the room was still heating.