We liked the luxury of the hotel. Very good selection of food and well presented. All staff were wonderful.

The lobby bar was too close to the entrance of the hotel, was quite cold. It needed to be more enclosed. Didn't like the breakfast, although very good, little things spoiled it. Jams had to be placed on a plate, making it very messy. No western spoons were available for breakfast cereal.

The staff on 20th floor is friendly, attentive, has attention to detail. She made my stay like at home.

Location was good. But when wanted snack food could not find store close

Hot tub. Couldn't where swimming trunks

Clean but no questions for smoking

Non smoking notice

Everything went really well. The staff was very helpful during check-in. The room was clean and comfortable. We will repeat.

Everything went well.

Grand and Clean

Grand, Clean, Efficent

Nil

Great stay, friendly staff. Beautiful hotel.

Due to the Covid-19 situation the Hilton was closed and we were upgraded to the Conrad. Our room at the Conrad was pretty comfortable. Nice soft bed and a big bathroom with a great shower. The hotel staff were all very helpful. The swimming pool and exercise room were fantastic. We had a very nice stay.

We had booked a room at the Hilton with two full sized beds. The rooms at the Conrad however, only had two small single beds so we moved into a room with a King-size bed as we had our 8 year old son with us. It would have been nicer to have two full sized beds. The room overall was clean, however, there were some areas like near the window sill and under the sofa that could have been cleaned more carefully.

This room was booked for me by my friend Wayne Fong. We were upgraded from the Hilton to the Conrad. We originally booked a room with two full-sized beds. However, the rooms in the Conrad only had rooms with single beds. We ended up booking a suite with a King-size bed and adding two small beds. It turned out to be pretty comfortable for our family of five. We really enjoyed our time at the hotel. The swimming pool was great and the executive lounge was a nice place to relax.

I didn't like that on booking.com it states that the twin rooms in the Conrad could accommodate 3 adults and 3 kids. In actuality, the room would only be able to accommodate 2 adults comfortably as the Conrad's twin rooms only have two single beds not two full-size beds. That information should be corrected to be more accurate.