The place is very near Kecun station of the Metro exit B, about 5 mins walk. You can spot it easily and they have a knight at the entrance. My room has a big ass TV or a projector rather. I love the interior. The color theme is black and white with Hermes-like items in the room. Right across the Kecun station is the Living Mall where you can grab a bite to eat. Lots of restaurants. Breakfast has lots of selection. The robot preparing the noodle dish was really cool. They also have robots roaming around giving it a touch of modernity.

The thick carpet in the hallway makes it really hard to move the luggage. There is a damp smell coming out of the air condition when you turn it on and it doesn't go away. You just get immune to it lol. Maybe a bit of cleaning will do the trick.

We stayed here for close to a month for the Canton Fair and we were really pleased with the property. It’s conveniently located - right across from a shopping mall, 100m or so from a train station, not too far from the Canton Tower & heaps of food stalls nearby (and thankfully a pharmacy) right at your door stop. If you’re like us and love your food delivery, we had the little robots delivering it right to our doorstep (daily). The hotel had shuttle buses in the morning to take you the Canton Fair. The staff are lovely and accomodating; if you need anything they’ll help as best as they can. The Housekeeping Team were amazing; despite the language barrier our level Housekeeper quickly became one of our favourite people!! The amenities were great; laundry room & afternoon tea were a great addition.

It is smaller than most hotel spaces and can be tough to get a seat during the buffet breakfast in the morning (especially when the Canton Fair is running) but if you plan well, it shouldn’t be an issue.

Centrally located, close to shops, restaurants, and metro was a short walk. Canton Fair is a couple of stops by Metro. All the facilities I needed were there, bed was very comfortable, clean, staff were very polite. Fitout/decorated really nice. Buffet Breakfast was really nice.

Wi-Fi was pretty slow but I was pretty busy doing other things so it might have been my fault. It's not the only Arthur Tower in Guangzhou, Taxi took us to the wrong place one time (the other Arthur Tower is 10 minutes away).

Hotel is very clean and comfortable. about the location: 4 metro station to canton fair.

All the staff are the most precious part in the hotel to make me happy , Specially KEKE and KYRIE they are really very cooperative , supportive , friendly , nice and energetic . they just make my life so much easier in Canton. Cleanness is very good , Laundry room awesome, Sky garden amazing , Room space is perfect , Tea time lovely. Also special thanks for the housekeeping.

GYM room so small I couldn't do any of my workouts , They need to enhance the breakfast variety for Muslim people , I would suggest to keep the main door automatically closed to prevent the insects getting in the hotel .

Comfortable and convenient stay. The staff will communicate the address of the property in Chinese (which can be given to your driver/taxi/navigation map) the day before to ensure you arrive at the correct location as I believe there is another Arthur Hotel branch. Once we arrived the staff were super efficient to check us in and there was a staff member who could communicate to us in English. We arrived at 12pm and were lucky to be allowed to check-in early as the room was ready. The hotel provided many free amenities as well as free drinks and complimentary welcome fruit delivery by their concierge robot. The free laundry facilities are located on floor 8 with 4 washing machines and 4 dryers each with quick wash (15min) and quick dry (45min) function options. There was also an iron and ironing board. This was well appreciated by our group as the laundry room was extremely clean and even provided free detergent. The buffet breakfast had an appreciable extensive range of Asian and Western options and beverages. The hotel allowed for us to store our luggage after check-out and I believe this will also be available prior to check-in. Overall, would stay again if in the area!

Unfortunately there was a strange odour in our hotel room but it disappeared after the room card was activated which allowed for the air conditioning to turn on. Not a major issue as it becomes unnoticeable after a while.

Location - direct train from airport, malls nearby, walking distance to Canton Tower Breakfast - good spread & variety, bothers to make some changes every day Washing machines - free to use Room - clean and spacious, with huge projector TV screen (like watching in a cinema) Guest service - polite and patient in answering my questions, complimentary drinks every evening Love the inspirational quotes at every floor

Small issue - a little dim along the corridor.

- Close to Subway station Exit B -Free usage in room mini bar -Free shuttle to Canton fair -Free to extend room time -Free from noise pollution, quite ambient at night -Free shuttle service back from Canton fair -Trouble Free check in -Clean -Friendly staff -2min walk from kecun mrt station -2min walk to a convenient store -Very quiet neighbourhood, far from the main road -2 min Good local restaurant nearby -5min walk to the shopping mall -10min mrt to pazhou Canton fair hall -Professional service, front desk help to receive and send parcels, which other hotels don't offer the help. -Close to major tourist spots, Canton tower, Chen clan academy, liu rong temple, yuexiu garden and etc. -Easy to access to BaiMa fashion mall -Easy to get to Guangzhou dong station -Easy to access to and from BaiYun airport -Easy to access from Hong Kong Kowloon speed train -Reasonable price.

Non

I absolutely loved the hospitality and helpfulness of the staff, even though I am English-speaking. They made great recommendations for spas, coffee shops and pools nearby all through our translation apps. The lovely reception staff even gifted me a beautiful case of mooncakes for my birthday and mid autumn celebrations. I also enjoyed the location and proximity to the mall and metro. The room itself was modern, clean and unique with everything and more you could possibly need for a lovely trip to Guangzhou Canton area.

The cleaners may come in to clean without asking first or while you are at breakfast. Delays with robots delivering your food may occur.

The Executive room was almost like a suite for a very reasonable price. Great bathroom, nice tub, floor to ceiling windows, really nice shower. King bed very comfortable and a huge projection screen. Breakfast was simple but had everything you would want, very good quality. Location within a few 100 meters of subway station Kecum. It made getting around very simple.

Communication was a bit difficult due to language but staff worked hard to make sure we were able to communicate as much as we could. Not knowing Chinese is my liability, not that of the hotel.