The property exceeded expectations- especially the pool- which was the perfect temperature and very clean with no chlorine smell. The apartment was just like home from the moment we unpacked and our host (Mr. Zhang) was very friendly and helpful. He always responded quickly to all of our questions and requests and was very pleasant and helpful. The beds and linens were comfortable and clean and the kitchens were very well stocked with all of the necessities. The air conditioning was even turned on for a while prior to our arrival which was a nice touch and quite rare in China.

The attitude of the pool staff could be described as "surly" at times. It wouldn't hurt for them to be a little more pleasant

Pool, kitchen and laundry facilities were great. Having the choice to cook was handy and having laundry facilities inside the apartment was also useful. The rooms were very spacious, beds were comfortable and air conditioning worked well which was good given the humid weather.

The location was good being only 10 mins walk to the beach. However, we had to catch a taxi to most other places such as the night markets and other parts of the island.

Good location, the quality of apartments is very high, nice view, everything you need is handy to place, public transport is convenient to go to the city centre or places of interest, good massage and eateries nearby, communication with a host was nice and helpful

Everything is available like at home, except for the iron and ironing board

I am happy to stay there though the bathrooms may look better with some grouting jobs done.

Well located with a really nice swimmimg pool and gym accessible easily. Sea side is close around 10 mn walk Nice view in the apartment with sea side view balcony

The apartment becomes to be old and will need to be refresh = switchs on the wall are broken and always fall down on the floor, only 1 bedside lamp in 1 of the 2 rooms, and no one in the 2nd. No knifes and no plates in the kitchen, not well equiped

The apartment is perfect for a group of 3-4 people with all amenities as advertised. The host is very responsive and helpful. The sea view apartment is definitely worth the extra cost. Will definitely come back and stay here. Huge thanks to the host for waiving the pre-payment requirement and allowing us to pay upon arrival with no deposit.

The apartment could be cleaned every 2 days instead of every 3 days. The floors get sandy very fast, but this is very minor.

I have booked the apartment for my parents and aunt. They had a very comfortable stay and were very happy with their time spent there. All the necessities were provided by the property. The host Misha was very helpful and answered promptly to any questions that they had. The property is very convenient with lots of restaurants nearby. The beach is a 5 mins walk away.

The apartment was exceptionally clean and we loved the feeling of home it provides. The staff is incredibly friendly and helpful. Beautiful view of the ocean from our window. Great value for money and awesome swimming pool.

N/A

The whole experience was awesome. The staff guy was very helpful even though he didnt know English but we used translation apps and understood each other very well. The place was super clean and had the best view. There is a store just out the main entrance and you can find useful things like sandals, sun hat, drinks and stuffs there. Definitely would rent again if we visit Sanya again.

nothing

in one sentence: much better than expected.