Charming property! In a quiet location that is an excellent base for exploring the surrounding areas. The menu offered a nice variety and the food was excellent. The staff really went out of their way to make our stay enjoyable. They arranged scooters for our use and a driver to take us back to Guilin. They made sure our granddaughters (3&4) were taken care of too. The amount of activities they offer is impressive! Unfortunately, our stay was short so we were not able to take advantage of the wide range of activities... I wish we had more time to partake in the offerings.

We enjoyed everything!!

The staff were incredible, super helpful with organising activities and transport and really lovely people. We stayed in the 2 bedroom on the 4th floor, it has really good views and each bedroom was large with a huge bed. There's also a rooftop hangout area available for guests, with gorgeous views and outdoor seating. The restaurant was great, they let us BYO wine, even kept it in the fridge for us and provided glasses. There are bikes to hire (cheap), a pool and the riverside area for biking or walking is close by.

The shared bathroom in the two bedroom room has 2 windows into one of the bedrooms but the windows don't have proper coverings so you can see in (and out). This means it is not really private when using the bathroom or for the people in that bedroom. The other bedroom only has a paper and thin wood door so isn't soundproof at all. Note that the 2 bedroom option has only the 2 bedrooms, no shared indoor living space, although a balcony is available accessible via one of the bedrooms. There isn't anywhere to hang wet towels to reuse, they changed them daily though.

The staff at the Giggling Tree are great. They make the place so good. Always proactive, accommodating and willing to help. Great facilities nearby for biking, climbing, kayaking etc. and the team will book and arrange these at decent prices. Food is good/OK. Perhaps better for kids than adults. The hotel was recommended to me by 2 sets of friends and I will do the same for any families visiting

The Giggling Tree was just perfect! It is an amazing hotel - friendly and welcoming, lovely room with amazing views, wonderful staff and restaurant. Laura was simply brilliant and made some great food recommendations. Eating in the quaint courtyard restaurant area was perfect, especially the Beer fish from the Lijiang River! Great dumplings too! And the pool was a nice bonus with fantastic views. Good bicycles to rent and trips/taxis can be organised. We'd love to return again one day - the scenery is simply unforgettable! Thank you Laura! Tim and Ann

Nothing

We loved the hotel from the second we stepped onto the proprety. The front yard was cosy and was a lovely place to have breakfast or dinner. Our daughter could roam around without any danger. The food was amazing and the whole staff was super friendly. English was spoken as well. During our whole trip in China this was our favorite place and we felt sad leaving it. The rooms have a vintage feel and look, the bathroom was modern. The location, the view from the pool, the staff, the food was extraordinary.

The matrasses were a bit hard, but nothing to complain about

The site is beautiful, the staff super nice. This hotel is perfect for a family with kids. There is space to run around, the swimming pool is easy to access with a nice view on the mountains. Our children enjoyed playing with the 2 rabbits owned by the hotel, they can feed them etc.. The staff does everything to simplify your stay, from the daily service, to the organization of some activities. You can rent bikes to discover the area. The restaurant offers a large choice of meals, Chinese and western. The Chinese food on the menu is amazing (beer fish and cucumber salad as an example). I really recommend this hotel!

The service from all the staff from Alice to Helen to all the waiters at the restaurant was cheerful, helpful and wonderful. The place had a great vibe and look, with history that belongs in the location. Food at the restaurant had good mix of western and Chinese -- all were delicious.

Not their fault but construction next door was an eyesore in an otherwise serene pool area.

All their staff were so amazing and went out of their way to take care of my family and I. They’re super helpful and their service was absolutely top notch. I love how they have their on site restaurant and served great western and Chinese food which meant we could pretty much choose to stay in the hotel all day long if we wanted to. It made meals for kids a lot easier and stress free! The small touches pushed the experience over the top - when I brought an apple to the courtyard for breakfast they immediately asked if I wanted it peeled and cut!

Location is very convenient and close to many hot spots. Room is very clean with a nice view of the mountains, staff is extremely helpful and went above and beyond to make us feel comfortable. Every activity including transportation, tickets etc was planned carefully from the staff. The hotel is constantly being renovated whilst maintaining its traditional charm. We felt right at home.

The building and courtyard were beautiful, it felt very special. We went in the winter and there were fires in the common areas which felt like a really nice cosy touch. The staff were really friendly and accommodating. The room and bathroom were clean and spacious and the furnishings were lovely. The food at the restaurant was good.

The food is a bit on the expensive side when compared to what you can get locally, but it was delicious and the location and convenience was obviously a massive advantage so can't complain too much