The surroundings are absolutely stunning—lush greenery, dramatic mountain backdrops, and a tranquil atmosphere that immediately puts you at ease. Waking up to the natural beauty of the area was one of the highlights of our stay, and the peaceful setting made it feel like a true escape from the busy world. The rooms are well-appointed, cozy, and offer a relaxing escape after a day of exploring the nearby mountains and scenic areas. The surroundings are peaceful, making it an ideal place to unwind and reconnect with nature. What truly made the experience exceptional, however, was the hospitality of the staff—especially Mr. Rain. He was incredibly helpful, attentive, and genuinely committed to making our stay as smooth and enjoyable as possible.

We thoroughly enjoyed our stay, but if we had to mention one thing, it would be that we wished there was a small fridge in the room for storing drinks or snacks. It would have added an extra layer of convenience to an otherwise excellent experience.

My sister and I stayed for three nights and had a wonderful experience. The staff were warm and helpful, and the free shuttle to the West Gate made exploring easy. They even provided a detailed map and insider tips we couldn’t find online. The buffet breakfast was lovely and filling for exploring the national park, and the in-house tea master is so inviting, offering delicious home-grown tea and gifted us beautiful calligraphy. The room had two air conditioners, and the two large pools (including an infinity pool with sunset views) were a highlight. Special thanks to Rain, the manager, who was incredibly friendly and helpful. Highly recommended!

Some insects indoors as others have mentioned, which is expected in a rural mountain setting, but staff responded quickly and without judgement.

Its perfect boutique hotel if you’re looking for top notch tranquility & hospitality of rural china. *Location: very quite, with the most amazing mountain views. *Food: sooo delicious, an authentic chinese food, even better than we had in big hotel. *Service & hospitality: More than 5 stars! Frankie & the team is super amazing. They will patiently give you all the tips to visit the region. No need to hire guide in viator, or other platforms. They will help to book the ticket, plan your day, and plus with complementary shuttle that will bring & pick you up to national park, as you want and for free!! Thanks again Frankie & team for the amazing stay!

Our family of 4 had an amazing time here. We booked two rooms and stayed during April. We loved the views and the pool, the rooms were beautiful and the staff were so friendly. Proximity to the park was very handy and the staff dropped and collected us whenever we wanted. Frankie really looked after us and made sure we had everything we needed. We had great chats with the tea master and some lovely experiences with her. The walk around the rice paddies was lovely. We could have done with more time really and loved every minute.

Nothing, the place was lovely. But the park was a bit confusing as signs had different English translations on different signs. A slightly better map of the park would be helpful.

We really enjoyed our stay at this cozy hotel. It is located very close to the west gate of ZhangJiaJie National Park, and the hotel manager, Rain, helped us organize a free shuttle to the entrance during our trips to the park. He also helped us book tickets for the various attractions around the area, including the National Park, ZhangJiaJie Grand Canyon, Yellow Dragon Cave. Rain was very knowledgeable about the area and even planned out the whole day's route throughout the National Park. The route he recommended allowed us to see all the best places in the national park, additionally since we travelled West to East through the park, the lines for shuttle buses and the Bailong elevator was significantly shorter, so we were able to save a lot of time. There is a small tea room near the reception where we spent each night talking to the tea master. She was very lovely and let us sample each of the flower teas that she was creating, they were all very unique and delicious! She is also a calligraphy master and wrote poems with our names to take home! The hotel has free buffet breakfast each morning and it was very delicious each time, you can also have dinner at the restaurant at an extra price. Overall all the staff are very friendly and helpful.

There is not much on the West Gate side of the National Park, so the hotel is quite secluded, if you are after a lot of night life then its not the best place. But we really enjoyed the peaceful nights here.

This place is simply amazing. The views are breathtaking and the rooms are great. Frankie is the best host you could ever ask for. He also doubles as the best tour guide! The bed was so comfy and the room was homely whilst feeling luxurious. This is a must-stay if you’re visiting Zhangjajie National Park, especially as it’s so close to the entrance, and the staff (who are all so friendly) will drive you there for free whenever you want. Breakfast was fantastic, as is the onsite restaurant. We would only stay here if visiting again, especially after a staying a night in the city somewhere else which was not even comparable! Thank you Frankie and the team for making our stay so nice!

This is a really special place. Frankie and his team at the lodge are so helpful and friendly and the location of the lodge is stunning. The lodge is located a 5 minute drive from one of the gates to the park and the team at the lodge will drive you to the gate and pick you up when you need. We ate at the lodge on both nights of our stay and we were so impressed with the food! They serve a lot of local dishes and everything we ate was delicious. One of the team makes many different types of teas and shared them all with us at the end of both days. It was a very special experience. I cannot recommend this place enough. It is a little sanctuary in the mountains.

We absolutely loved our stay at No.5 Valley! The hotel is right near the west gate of the park, and the staff arranged transport there and back without any hassle. They helped us plan our route through the park and even upgraded our room. The property is huge, with a heated pool that has an amazing view – it was a highlight. There’s also a tea house with a tea master on-site, and that whole experience was incredible. The atmosphere is peaceful and relaxing. Honestly, this was one of the best places we’ve stayed in the past year. Everything was just perfect and we’re 100% happy with our stay.

There really wasn't anything we didn't like - it was all perfect! Rain communicated with us ahead of time, helped us with all arrangements, and made sure we were taken care of. The hotel is about 1.5 hours drive from the airport, in beautiful countryside. I would describe the vibe as rustic elegance. We had room #2 with a downstairs dining room and bathroom and private balcony, and upstairs was our bed, seating area, second bathroom, and private balcony with outdoor tub. The view over the rice terrace was stunning. The terraces are available for guests so we enjoyed spending time looking at the view there as well. Everything was absolutely stunning and wonderful. We're so glad we booked a stay here!

Everything was perfect! There is nothing that we didn't like!

The size of the room was excellent and the washroom facilities were great too. The bed was comfortable and I enjoyed a couple of nights of awesome sleep. The best thing about our stay was the professionalism of the staff, where nothing was too much trouble. Rain helped us plan our trip and excursions and even dropped us off to the Avatar mountains ticket office which is only 2km from the accommodation. Be wary, if you want to ride the elevator to the top of the mountain, you will need to travel farther. Many of the other attractions: Baofeng Lake, the glass bridge and Tianmen mountain are quite a distance from the accommodation though the staff at the hotel are happy to hire you a driver who will drop you off at the attraction and wait for your return. The fee is reasonable too! Enjoy!