The location is excellent. It’s closed for everything. The room is clean and the bedding was comfortable without any odd smell. Its full bathroom is modern and well designed. The buffet breakfast was high quality. The cleaners did the very good job for keeping the room clean. The most impressive part is the staff service. The reception staff were friendly and helpful. Alisa Xiang is a such sweet girl. She gave us a big smile and detailed help. When my husband got sick, the manager with staff delivered a special meal to our room. Our hearts were melting.

My stay was excellent. The room exceeded my expectations, in features and size. It was quiet and elegant. The breakfast buffet was abundant and delicious. The staff tried hard and was very helpful, even though I did not speak Chinese. I used the laundry and the massage service, and both were excellent. I would choose to stay here again. The overall hotel was nicer than the listing presented.

Unavoidable in most hotels throughout China: there was lingering smell of smoke in the halls, fortunately my room was spared.

Great location, modern hotel, good breakfast selection, especially in the club lounge! They upgraded our room from an executive king to a suite, which was fantastic!

The property is still “in between” owners, our room keys say crowne plaza, some signs say Neodalle, our taxi driver called it naballi and soon it will say Hyatt.

Staff service is very good. Especially front desk staff Alson. He went out to help me with my extension of stay which has a bit of complications due to my booking online.

Executive tooms comes with lounge access. Not very clear whether the executive rooms comes with breakfast which most hotels will provide

very nice hotel, staff was very friendly l, especially Tom Dong who helped us contact our next hotel. location is very close to the east gate of the national park and speaks very good English.

The pool and sauna was closed for maintenance.

Grand hotel with amazing large and well designed rooms Perfect location Great breakfast buffet

Restaurant is set up Lunch and dinner for groups and has hardly options for two people

Staff was starring at me in group while I was reading the menu at the restaurant. Felt pressured to purchase food quickly and ordered something I didn't want.

Modern, large rooms. Maybe best place in town.

Massive overcrowding at breakfast. Ridiculous prices for laundry.

Rooms were clean and spacious.

Breakfast didn’t resemble European breakfast as there was only Chinese food.

Good location, clean room, huge breakfast buffet

The crowds at breakfast