The hotel was amazing - relaxing vibe, calmness, amazing pool. Staff was really friendly. We would stay there again! :) The location is not for everyone. It is located in the forest, up in the steep hill. We were travelling with a group of friends (all around 30 y.o.) the walk up to the hotel was a nice workout, but we did not enjoy the dusty road. Overall, we would stay in the hotel again as the location is close by the street food (main road) and a nice beach spot. We have seen some nice birds / monkeys close by the hotel.

Dusty roads, steep hill. You need to be a good driver to drive up the hill and park your car.

We had a wonderful stay at Canaima Chill House! The apartment was spacious and had everything we needed! The shower offers a nice view into the forest, a lot of beautiful birds passed by. The veranda was huge and had a swinging bed, perfect place to relax and read. There was even a connection to the kitchen (bar with chairs). The pool was clean and refreshing, once in a while we saw a small group of monkeys. The staff cleaned everything daily as there was a lot of dust swirled up from the dusty road. It didn’t bother us, it’s the season. In general, they were really helpful and taking care of everything.

Can’t say I didn’t liked it… but the way up to Canaima is challenging and steep at the end, 4x4 is necessary, walks up and down keep in shape. Be aware of the season, in dry seasons it can be very dusty, therefore be careful not to fall.

It's a fantastic spot if you want to retreat from the noise for the night. They have a really nice outside area with a pool, and the inside is nicely designed, spacious, and comfortable.

The only drawback is to get there you have to go up a steep hill for 200-300 meters. So either you have to take a car/bike, or it's a challenging hike. And there's no Uber in town (technically, it works but never finds any drivers).

Truly unique and beautiful hotel. Feels like a lot of thought, effort and love has gone into the design. Cool waking up to the howling of the, well, howler monkeys lol. Genuinely very chilled atmosphere, properly up in the jungle, blissfully away from it all. Friendly and helpful, but non-intrusive, staff and owner, Joel and Juan, with useful tips. Great to have a kitchenette. A/c worked ok. The area and town feels safe, so no worries on that front. Arguably located on the busiest and best part of the Santa Teresa strip. Also, minutes away from the Nautilus yoga deck and a few more minutes to Believe lodge (with more yoga) Plunge pool was nice.

It didn't bother me hugely, but there was a slight lack of privacy in the downstairs rooms. I was fine with the trek up the hill - but just be aware that there is one. No bother walking up with a backpack if you are used to that kind of thing. It's only a few minutes and brings you deeper into the forest. Frankly, it is some welcome exercise for those of us coming from a sedentary lifestyle. Very slight nit-picking about first-world problems, but I couldn't get the jacuzzi to work well, but that could be my own fault. Overall an enjoyable stay.

We loved the hotel - it’s super nice and comfy! You can cook your own meals and properly relax - there was a workers making sure everything clean - they were very friendly!! The rooms are amazing

it’s in a wild place up the hill and people complain about it but this wasn’t a problem for us. We used it for our exercise but we are young and healthy - if you have knee problems for example this could be a problem but you just need a car or quad. Also this is why sometimes there are leaves in the pool but it’s because it’s in pure nature - we saw monkeys

The room and private outside space were beautiful and very chill. The window in front of the bed and the shower made it feel like you were almost outside. Kitchen was well equipped. Smart detail of having a sealed off container for food scraps to avoid attracting ants/bugs. The swing bed outside was amazing for reading books, chill pool and hot tub.

We knew it was located up the hill and that’s great to be away from the busy-ness on the Main Street, but because we stayed during rainy season it was very muddy. We sometimes chose to leave the car and go to the centre for dinner with some drinks, getting back would be a little adventurous. Not the worst but good to keep in mind that during rainy season it’s not only a walk uphill but also through some mud

Very nice facilities. The pool and whirlpool were very nice as well as the chill area.

Although staff was very friendly, i believe the working hours are unusual. Only from 7:00-15:00 and if you need anything after that, its likely you will not get it. If this will be the case, at least leave access to extra towels or basic amenities (especially when a room was not serviced that day)

Nice place with a nice balcony. Staff was very friendly. Loved the balcony. Would come back to this place!

The stairs to go to the beds on the first floor are steep and kind of scary to get down from. Because the place is located up a hill you need a car or motorbike during your stay. It’s too far and steep to walk.

We loved staying here. The hotel is up the hill from the beach but it is walkable otherwise a 4x4 is needed. Once you arrive at the hotel you are in your own haven with a pool, jacuzzi and day beds to help you relax. The rooms are lovely with a hanging double bed and then two single beds in the loft accessible by a bamboo ladder. Joel went out of his way to be helpful and organised a whale watching and snorkelling my trip for us which was one of our highlights of our trip. Would definitely recommend.

It was located at a very nice spot and very well maintained. The interior and exterior was tastefully designed and gave a luxury feel. It was great to return after a hot day and cool off in the swimming pool or enjoy the hot tub. The service of the staff was adequate and prompt.

The kitchen utensils were a bit poor compared to the rest of the interior. But this was only a minor point of improvement. The road towards the appartement can be a little challenging but that’s part of the adventure.