Large Bright Superior Apartment with additional windows due to being on the end of a row. Location .. lovely walk into town Pool and very compfy sun loungers Free Pool Towels Daily Free Pilates class was brilliant Gym was excellent Gardens Friendly Staff

We were delayed due to air traffic control for 3 hours, which meant we arrived late after 10pm. I wrongly assumed there would be food or snacks to purchase, or the hotel would offer us something. This was a disappointment. They did direct us to a lovely Italian restaurant at the end of the street, which was costly for a late night snack. I think they should consider simple food options for late arrivals. Local supermarkets were closed also. Asked for a room with a view.. got a huge tree blocking half the view. Beds were hard, my husband and I were stiff every morning when we first woke up? Although we did sleep ok. Would benefit from mattress toppers.

Everything was excellent. Room had everything you could ever need for your stay and was super clean. Beds were comfortable Staff were very nice and friendly.

The televisions in the rooms were a bit outdated.

Before we arrived, I reached out to the hotel to let them know we were coming to celebrate our honeymoon. The staff was incredibly helpful and went above and beyond to make our stay special. They even prepared our room with a welcome champagne toast! We were so surprised when we found out our room was a free upgrade. While we were there, we had another celebration. The staff noticed that my wife had a birthday, and after a long day exploring the beautiful island, they greeted us with a postcard wishing her a happy birthday and another champagne toast. She was over the moon with joy! Our room was spotless, and the staff always made sure we had clean sheets and towels. The restaurant at the hotel is also great. The food is always served fresh in the morning, and we especially loved the churros.

I did not have what not to like there

Location was quite good as a starting point for various places to visit. The breakfast experience was excellent. The food was delicious. Upon checkin, supposedly we were upgraded (room) free of charge! :)

The air conditioning system in the bedroom was operational, but it failed to adequately lower the room temperature. To be fair, the receptionist by herself noticed it and asked for a handyman to take a look, however the handyman deemed the AC to be working fine. I think the whole unit would need to be replaced for a newer one in order to make a difference.

The staff are very friendly, everyone is accommodating. The rooms are very clean and spacious, you have everything you need to utilise the kitchen. The breakfast was very nice as well, a huge choice of different foods. The hotel was very clean and modern. One thing I will say, is the photos on the listing do not do the hotel justice. It is stunning, you should definitely look to get better photos to show off the features of the building.

The aircon was difficult to get right, it was always running warm. That being said it wasn't a huge issue as the temperature was only 14/15 degrees.

Lovely mid-sized "wellness" hotel with good facilities. Large and reasonably well equipped gym, tennis courts, outdoor calisthenics area, and the bonus of free pilates classes every other day. Outdoor and indoor pools and sauna. I was upgraded from an apartment to a one bedroom villa, which was comfortable and quiet. Staff were helpful and multilingual. Hotel is a short walk from the main town and very close to a bus stop. I only stayed for a couple of nights but could happily have been there longer. It was a great place to relax after finishing walking the GR221. I didn't try any of the food or drink options so can't comment on those.

The indoor pool and sauna are quite small and got a bit overcrowded because the outdoor pool was too cold to use in winter. Kitchens could do with some basic items like salt, pepper, oil, teabags etc.

Upon our night time arrival we were received by reception staff and made very welcome. Things were explained and help to get our luggage to the apartment. When there was an issue staff took ownership and it was dealt with quickly. Staff were friendly throughout the complex and we enjoyed our visit.

There were a couple of things which were not great. The four plastic chairs in our Apartment were faulty and the legs were loose eventually one fell apart and I had to have them repaired, which was dealt with quickly. But the cleaner should have noticed them rattling with the screws loose. Another small thing was the kitchen area didn’t have a spatula to allow you to flip food in the frying pan. It’s very difficult to turn an omelette over with a spoon! It’s also is difficult to open packages without a pair of scissors! Although generally clean I noticed that the balcony table legs were thick with dirt underneath.

This is a lovely hotel and we had a wonderful stay here; everyone was so welcoming and we felt very much at home. The amenities are excellent and there is such a relaxing, pleasant atmosphere. It is extremely family-friendly and the food is amazing! The location is also great, and the surrounding area is easy to navigate on foot - in addition, it is well serviced by bus, with direct links to several destinations including Palma and Sant Elm

We asked for early check in the night before we arrived, because my sister was sick and we arrived early into palm at 5am. The lady on the phone and the gentlemen at the check in counter were so friendly and polite and tried to offer us a check in as early as possible. Another gentleman at the check in counter was so attentive that he offered us to the cosmetic room while we were waiting for the room to be ready. Every member of staff we met in the hotel is so welcoming and polite and friendly! They offered 5 star type services!!

The staff are amazing , they really make you feel at home. They upgraded our room so we had a really good space but it seems like most rooms come with balcony with is nice. Breakfast has lots of varieties, didn’t eat at the restaurants but did get a pizza on arrival which tasted great! Pool is cool but reasonable temperature in the heat and nice views from far. They share a spa with a next door sister hotel which was top. All facilities of the hotel are clean and had no problems with anything really! Special shoutout and thanks to Daniil who helped us and was lovely! But like I said, everyone was!

Room style could do with a little makeover but the bathroom was nice and the views from balcony was enjoyable. Would have liked porridge and or cereals as part of breakfast buffet but there were lots of other things so was still good.