The hotel is fantastic. The territory, the mangrove forest, animals and bird and turtles, the beach and the ocean, the pools, the food, all the facilities, the staff, a la carte restaurants, and so on and so forth. Simply go to the resort description and whatever you find there, it's all true. Whether you are travelling as a couple of you are a big family, I can definitely recommend the Grand Bavaro Princess and the Princess Family Club Bavaro complex! You can't be dissapointed here!

Even though our stay was brilliant, there are few minor things I'd like to mention. For some reason, our room 9133 didn't have a hanger at the balcony, so we used the table and the chairs to dry clothes/towells. Also, wall-mounted nightlight didn't work at the lower bunk bed. I asked reception to fix it several times however it wasn't done. I'm not sure was it a bulb or a nightlight itself. Beach activities/animation is a bit of a joke. We went for zumba dancing and Spanish lesson and both time we were the only participants so it caused visible frustration of the animators that they have to move.

I appreciated the staff so much at this resort. they were super welcoming from the reception to the waitresses to the cleaning people to the taxi guys. they also acknowledged our toddlers over and over making them feel so welcomed. The room was superb! it had a bunk bed for the kids with an extra pull out bed and a nice balcony overlooking the pool. the beach was close, the animals around the property made it fun for the kids, the food was decent (I’m from NYC so nothing really impresses me much with food), the water slides were fun for the kids and the hotel was fully accessible to navigate with a stroller.

there were a few minor things that could be improved such as the room door handle being very easy to open by a 3 yr old toddler. I suggest having a lock on top to prevent any toddlers from opening the door. the toilet had a smell that others pointed out too. it’s a bit of a septic smell. maybe have a candle or incense in there? the property is HUGE and while we enjoyed walking back from the beach to the water slides at the family location, the roads ok the property aren’t very pedestrian/friendly. There were several trucks, motorbikes and shuttle buses going by on the same road/walkway which made it a bit uneasy walking with 2 toddlers. I suggest having a separate walkway just for pedestrians? please.good night

Beds were comfortable. Beach was clean and we felt safe.

I’m a whiskey drinker and the selection was poor. Nowhere did it say that the family club only had local liquor. Good selection of food, but the quality at the a la cartes wasn’t great. The best food we ate was from the buffet. It felt like many items for purchase were overpriced. $50 sunscreen, $10 for a bag of chips is absurd and makes you feel like the resort is robbing you.

The buffet area across from Japanese food was amazing staff was very nice there and all varieties of food

Reception was horrible- and being received and dispatched at the hotel as horrrriiibbeeee I cannot emphasize how bad it was. As my family and I are from the Dominican Republic I experienced discrimination from the luggage staff at the front end.first impression of the hotel was very bad and rocky due to reception and luggage staff at the front end coming in and leaving. Also staff pressuring guest to assist meeting so they can receive their 50 is ridiculous!!!!!!

Overall, the resort is great and suitable for family especially with small children. Have different restaurants aside from the common buffet.

The 24hr snack bar, the food is not so great and not fresh, the bread and fries had hard texture, fruits had strange taste. For room service you have to call and follow up at least 3x before you get your request. The staff offering the welcome package were aggressive and pushy, even if you clearly state that you are not interested, everyday they kept doing the same thing.

The staff are helpful and nice- they made my family, especially my baby, feel welcome. Room cleaning was every day- tips go a long way. I liked the variety of foods and drinks, and the fact that there's live music and a 24 hour bar. Mostly ate at the buffets Trapiche and Hispaniola, but also booked Il Tartufo (very good fettuccine) and Tanuki (fun teppanyaki show). Just make sure you book 24 hours in advance for restaurants! I loved the shuttle to the beach- they ran every 10 minutes and saved my baby and elder mother a lot of walking. Beach was well maintained - there wasn't too much seaweed. Plenty of pools to choose from with bars near each. They also gave the kids water toys in the room. My baby got a kick out of the kid pool with the slides! One standout was there were two staff that offered us fresh coconuts! One even bright it to our room! It was a nice gesture to experience.

Pools got quite warm during the heat of the day and was a bit uncomfortable to swim in. The shuttle got quite competitive during middle of the day when everyone is trying to go from the resort to the beach. People kept pushing and running to the shuttle when it was still moving. One time my mother was squeezed off when she was already on the shuttle. It helped that the shuttle came often and this was really not the fault of the resort, but just a frustrating thing to experience from other travelers there to vacation.

We loved almost everything there! The room exceeded our expectations, the facilities are excellent, the staff is pretty helpful, and the food and drinks are great, especially in the thematic restaurants.

If you aren't up to staying all the time in the resort, it might not be the better option since it's a little far away from everything. They could have more restrooms close to some pools, especially the main one. We didn't like the sushi bar (Wasabi) food, but it might be because we had high expectations for a sushi bar that isn't traditional Japanese.

We traveled as a large family. The staff were superfriendly. A special thanks to the manager who moved us to the two interconnecting rooms (with a door between them) in the middle of our stay. Cleanliness: great, towels changed twice a day. Large and beautiful territory to walk around, the kids especially loved the peacocks. A small aquapark for kids (one of the reasons we chose this hotel). The food was very good, a lot of delicious fruits.

A little bit too pricey. More trams are needed for the transfer to the beach and back.

The staff were very kind and polite. The facilities, the restaurants simply excelent. They have non stop bar with food! Beach very close and beautiful, with white sand. Everything is very clean. Very nice and very well maintained location. We had a room with direct acces to the pool. Great location for family with children

It was a little expensive

The property is exceptionally beautiful and well maintained. We stayed 2 nights in kids club and 3 nights at beachfront. Kids club is amazing for families with kids but we wanted to be close to the beach so moved later and where super happy. There is also another pool and kids club near the beach. Rooms were updated and clean, everything was perfect. La carte restaurants require advance booking with online application, the guest service was very helpful to squeeze us in last minute. The food is good but the Christmas feast for a different level, that was a big celebration and you just name it, everything was there beautifully crafted.

Nothing about the property, ppl are working super hard from early morning to keep everything clean. The only thing I would recommend to replace the service trucks by electric cars to avoid the fuel smells in the beautiful resort.