Every need had been catered for and John was an excellent, friendly and welcoming host, checking daily everything was well. His attention to detail was exceptional. Fabiola cleaned our apartment daily and was warm, friendly with a delightful smile and happy demeanour. We truly enjoyed staying in his apartment.

The location was central and access to the centre, a multitude of shops and restaurants were within easy walking distance, and although the area felt safe and everyone was friendly as we found walking everywhere - many of the surrounding streets and buildings were in states of disrepair typical of under developed countries.

Everything. The owner, John Garrete. has remodeled these suites with every Western style convenience. I was constantly amazed at how everything was so well done and thought out. John was such an incredible help in arranging our trips to Pinzon and Bartholomew. He went over and beyond to help us by loaning us wetsuits, masks and making sure we were happy.

It was about an eight to ten minute walk to the center of the town where all the restaurants, bars, stores, coffee shops are located but after a few days we were glad we were out of the hustle and bustle of of that area and were staying in a more quiet local area.

Torre Mar is located near plenty of shops and restaurants. The apartments were spacious and beds were comfortable. When one of the TV's wasn't working right, it was replaced with a new one the next day. Donna and John, the owners, were very helpful in accommodating us and provided us with helpful information on all things Galapagos, as it was our first time on the island. Both speak English which made communication so much easier. We would definitely stay there again.

I'm sure it is not the owners fault and has something to do with the sewer system, but having to put used toilet paper in the trash can, rather than the toilet, took some getting used to.

The apartment was spacious, clean, and very comfortable. It has a well equipped kitchen that we did not use because we were out all day. We were able to enjoy a cup of tea in the evening at the beautiful terrace by the apartment. The beds were super comfortable and there was a daily room service. It is well located about 8 min walk from the center of Puerto Ayora. The internet service was good, we just used it to answer e-mails and to navigate the internet for information about the islands. The owners of Torre Mar, John and Donna, were extremely kind and super helpful. American Airlines lost our luggage and they helped us to bring them from Baltra airport to Puerto Ayora so that we did not have to change our vacation plans. John also helped us to organize different tours that were excellent. When we left to take a 7 am ferry to Isabella Island, John and Donna prepared for us a goodie bag with crackers, cookies, and juice boxes. It was very sweet. We really enjoyed our stage at Torre Mar. Thank you John and Donna!!

nothing, everything was great

I had a lovely stay at Torre Mar! It was walking distance to the shopping area but still away from the noise you would expect from a popular area. John was very inviting and helpful. He allowed for an early check-in (availability) and helped carry my luggage up. His friendly assistant, Panda (the dog) was also super lovely and kindly walked me out on my day of checkout. The room was clean, equipped with a drinking water dispenser, a functioning kitchen amongst other much needed amenities. A place I’ll recommend staying at.

Torre Mar went beyond my expectations. I stayed in the two-bedroom bungalow beside the main building. It has a beautiful, private courtyard with picnic table, wash line, barbeque, and a coconut palm. Indoors, there is a fully equipped kitchen with table and chairs, a bathroom with lovely organic toiletries, and a washing machine. Beyond its physical advantages, the attention I received from Donna, the owner, was exceptional. She provided a detailed folder with information about everything I was likely to need and also dropped by each evening to see how I was doing and answer any questions that I had. In addition, when she had to be out of town, she arranged for someone else to come by. The location is very convenient with shops just around the corner and about a 10-minute walk to the water.

Ecologically, it would have been better if the housekeeper hadn't changed the sheets and towels during my 8-day stay. On the other hand, I can't fault her for being conscientious.

We got the king suite on the top floor, it was a walk-up, but soooo worth it, the view was amazing and the room itself was great, with a full kitchen. The hotel has a keyless entry system, which we loved and they had water available in the kitchen, I want to say the 5 gallon bottles. The manager speaks fluent English and even helped us arrange transportation.

I didn’t like that I didn’t book for longer.

So much space for great price. The kitchen was fantastic to have as well and has everything we needed. A great patio on the top floor with pretty views as well. Close to tons of little markets for groceries. The owner was so helpful and communicative and spoke perfect english.

There is currently construction next door which is frustrating but not the owners fault and hopefully done soon

Donna was a fantastic host, both helpful and kind. Rooms were spacious, clean and comfortable. Breakfasts on the terrace were a delight. We also used the laundry service which was perfect after a week in a cloud forest. Added bonus? The wall photos decorating the hotel were stunning.

Everything! Our room had an outdoor courtyard that was amazing. I was able to have reliable internet to work, and the beds were comfortable. This is a family ran business and they were so accommodating and helped us with options of tours, places to shop and eat.

Nothing