The only hotel with own beach, close to the main attractions. Getting there is a bit complicated as you need to use either the hotel shuttle boat or water taxi (one dolar per person) to get from the town. And later walk app. 0.5 km to the hotel. But it is worth it. Recommended.

They shoud imporve communication prior to the arrival and provide more detailed info on the logistic, especially the airport transfer which is quite complicated as you have to change from the public bus to private boat (in our case we ended in a public ferry despite paying for the boat, no refund), the private car, ferry again and a walk with unclear directions.

Beautiful property beachfront with really helpful and friendly staff. The spa was really nice and breakfast was delicious. The boat tours were both really nice (we did the South Plaza and Bartolome). I wish I knew about the tours as soon as I did the hotel booking as some of the tours were fully booked and with guests from other hotels.

The beds in the room we stayed could be a bit bigger (they were 2 double beds) and if they were queen size beds it would have been amazing

The location was spectacular and the breakfast was just delicious. The staff were incredibly kind and the boat taxi was very efficient. I would absolutely come back here.

It's a family-friendly hotel, and while I think that's fine, the fact that there were children running around, jumping in the pool, screaming etc., kind of took away from the serenity of the experience.

The pool was amazing, the rooms very clean and the location of the property fantastic. The boat excursions were amazing, guides and staff really great.

The food selection at lunch and dinnertime was limited, always the same items. When you stay for one week it kinds of get monotonous. Also missing are healthy snacks for the pool, and a larger selection of salads. I wish there were shorter boat day excursions.

The staff at the Finch Bay hotel were extremely welcoming, the food was excellent (both for breakfast and dinner) and the location was incredibly special. The walk from the water taxi drop off was longer than expected but so unusual to arrive at a destination this way so it wasn’t a problem. I can honestly say this was the best hotel we’ve ever stayed at. There was a feeling of quality and friendliness that made our stay very special.

Nothing

Service is incredible, always available to provide the best experience. The pool and front beach is a differential. Food in the hotel is high quality. The rooms are very clean. The courtesy breakfast is very good.

The room is not large and the wifi was not as high speed as expected.

The Finch Bay property was beautiful, clean and off the beaten path which gave it a very special feel. Staff went out of the way to make us feel comfortable and welcome. We loved the little walk from the pier to the hotel. Breakfast was delicious too!

I liked everything, but expected the room to be a little bigger. That was made up for with the cozy seating around the pool and in the lobby.

This hotel is incredible: the location, the organization, the breakfasts. If you want a real treat, this is it. Their tour guide was maybe my favourite part. Finch Bay also did their utmost to help organize our trip back from Isabela Island to mainland Ecuador. I mean, it's very expensive, so you pay for it, but it was a really nice treat.

The staff was very helpful, breakfast was delicious, the hotel grounds were beautiful and proximity to beach and town were great.

The rooms were a little small.

location and overall feel of the hotel

the menu could have been more variated. Everyday was the same Manu, at the pool or the restaurant, and it got a bit difficult to find different items to eat, not enough salads and small dishes