Kitchen staff did their best, with what they had, like rice crackers, grilled bananas with the aim to fulfill 'something to eat' for dairy allergy and gluten allergy.

Vegan breakfast options limited. For example, vegan protein like tofu, beans. No soy milk (leche de soya) for dairy allergic people. No GF cereal for wheat allergies {sin gluten) Towels a bit small and thin.

The structure of the hotel is really nice, the staff was very professional and offer their help at all times of the day. We did not use the pool but it was a nice option to have.

After our check in, we entered the room and noticed the bathroom wall was dirty. This should have not happened in the first place but we requested it to be cleaned as we were leaving for our tour. We expected the room to be ready on our way back but we had to send a new request and waited 45 minutes for someone to show up and clean only that wall instead of the whole bathroom.

the staff was super helpful with everything since food recommendations to booking my trip in boat to the other island to a good price !

nothing everything was good

it is clean, plenty of space and has a friendly staff and a pool

Good breakfast, clean room, have a pool

location is not near to the dock , small bathroom

Arena Blanca was a great little place. The staff (family) that worked there were very nice and helpful. We had breakfast everyday and it was great

The room was nice and big. It got cleaned every day. Good value for the money.

The pool area was a little bit dirty, the little pool was closed all the time. The way from the busy place in San Cristobal where most of the restaurants etc are, is 15 min walk away. The hotel lies on a hill so the walk back can be really exhausting. But there are many taxis for only 2 dollar per ride.

Very quiet room, very wide and with a lot of beds There were not a lot of people at our stay, and there were not a lot of noise

Very far away from city center (San Cristobal)

The facilities of the hotel are well maintained. The breakfast is simple and less choices. The most impressive Issue is some staff keeps unfriendly and alert to every single passenger. They always gave a small amount of food or fruits to us and asked is that enough? Come on, this is a hotel to host guest. To be general is a basic rule. We had paid the cost for accommodation and breakfast. Why not free to select my food. Don’t be silly to ask me a small piece of non-fresh watermelon is enough for my breakfast. Don’t give me half spoon fried egg and ask me if it is enough. Don’t ask me if one piece of bread is enough or not. Common sense. I fully understand you protect the food to avoid waste. I hate the experience of the breakfast.

The house has no good sound-proof wall. Nobody look after the kids in the hotel. They could make noise until the midnight. I am unable to sleep and have the awful breakfast.

nice staff

very slippery floors. I got a big cut from breaking a fall near the step to bathroom.