We liked almost everything there! - The location is great, right next to the funicular. - The staff is amicable! - The room is well-organized. - Christmas decorations are on the top level. - There was a welcome gift with cava and fruits. Appreciate it. And during the checkout we got a travel bag. So thoughtful! Thank you hotel team.

Just minor things to share for the further improvements: - The floor was not clean. Our socks got dirty immediately. Thanks there were the slippers. - The breakfast could be extended with more variety. - There wasn't enough artificial light in the room.

Loved it all. Ski to door - you just put all your ski gear on and walk 250m to the Canillo Telecabina thru the backdoor. Ski storage in the hotel with heaters for the boots!! Cava and fruit plate as welcome. Very good breakfast with lots of options (try a carrot cake - yammy!). Spa center with an option to book a massage (and it was a good massage!). They also have a bar that works all day with coffee, drinks and snacks. Good rooms, stable wi-fi, comfy beds. They give 5% discount on ski equipment rental. Public parking is next door. Very convenient and nice hotel!

The Junior suite was quite spacious for a family of 4 plus a dog. The location is great with Canillo offering many restaurants and other services. The breakfast had a variety of options.

The room was super hot. Parking is a bit of an issue with no dedicated parking at the hotel.

The hotel was very comfortable and homely. Lovely staff. Great location within the village and access to gondola for skiing. Good breakfast. Play area for kids and lounges to relax in.

Good restaurant, great that they allowed pets, staff very friendly and accomodating. Great view of the mountains and balcony was a plus.

Spa area should be included for the price of the stay. Parking should be included in the cost of the stay as well.

The staff, the food, confortable beds, everything very clean and cosy fireplace.

The ski storage area, because there was not enough space for all the hotel users, especially in the boot dryers.

Rooms were excellent and comfortable. Breakfast and dinner were delicious and the children adored it all. Location was ideal re parking, access to the lifts and so nice to be in a proper town not just a ski resort.

Maybe a little less central heating - very hot!

Amazing hotel just next to a ski lift. The only thing I would change is the variety of breakfast. The rest is just perfect for skiing holiday

Very good pretty much about everything except only one thing.

Dinner buffet. It was not even food for human consumption. Breakfast was OK though.

kind staff, right next to the ski base , mrkets and restaurants

the dinner buffet was a nightmare. i wouldn’t eat it even for free.