Room was large, nice and comfortable with a great sauna and the igloo gave us great opportunities to see the lights. The included dinner was tasty

Service was hit and miss - staff were very unhelpful in the lead-up. When we arrived, we were advised that a couple of the free activities like mushroom/berry picking were 'not available' despite there being plenty of berries and mushrooms around. We also wanted to do gold panning (which was offered) and we were told it couldn't be done - we ended up organising it ourselves with the same place, and at a much cheaper rate. Seemed like the resort was just looking to gouge and take advantage that you are captive there. Breakfast wasn't terrible but also wasn't great

Lovely traditional log cabin. The photos online don't do it justice. So much space. The sauna was fabulous. We were supposed to stay in the West Village but they moved us to the East Village as there were so few visitors. It was after 6 when we arrived, so we had to phone an out of hours number but we eventually got sorted. Lovely lake and beautiful quiet location. Breakfast very limited, but that was probably because there were only about 10 visitors in total. The chef make us a vegan salad bowl for breakfast.

The stay in Igloo was really good. They were clean , warm and good for 2 people. The experience in sleeping with glass roof was superb. We took some activity like horse riding which was good and planetarium movie experience was also good.

- Food served in half board had no veg options and that was disappointing. There was just one thing and such bland and tasteless and where can you get anything in this jungle. They can make basic pizza if not anything else but chef refused for anything. On second day it was little ok that at least they made pasta but still even after informing there were no veg options. - Night Reindeer safari is waste of money and sledge was not maintained well - Deposit of 400 euro is too much

Friendly staff and very organized in coordinating the activities for you. The food in the restaurant was thoughtfully curated and delicious.

I did not like that there weren’t any showers inside the glass igloos and that you needed to walk a few minutes to take a shower. Also, I didn’t like that upon check out there was no assistance in bringing the luggages to check out especially in the snow.

Check out time 10am is very very early. Have to wake up early for breakfast to check out after a late night watch for auroa.

Beautiful decoration & handmade art all over the resort. Delicious breakfast buffet and a la carte dinner. Amazing, lovely, helpful staff. The Aurora alarm was awesome and we got lucky twice :)

In hindsight quite overpriced considering all activities outside of walking around cost quite a bit extra (for two people eg huskies 2h 300+, snowmobile 300+ etc)

The concept of a glass roof under the northern lights is amazing. My husband and I saw the lights right above our heads during our stay and it was incredible! The resort is beautiful, a total winter wonderland. The staff are so kind!

No wifi in the igloos. No showers in the igloo. The food was just okay. Transporting luggage around was hard.

Beautiful location. Staff are friendly and helpful. It was nice having the sauna and fire place. Overall very comfortable.

Price for purchasing wood for the fire. It’s a bit pricey. Otherwise, we really enjoyed our stay.

Loved the location of the igloos - it felt far away from everything yet it was only a 10 mns walk from the hotel

Everything was overpriced

The meals were great. I didn't know what to expect but they definitely were better than I had expected. Breakfast was plentiful and dinner was very filling. The room was great as well - always warm and toasty, the bed was comfortable, nice view looking out at the property. I also thoroughly enjoyed the outings I organized with them - a reindeer safari, husky safari, and snowmobile sleigh. Although I had to walk a few minutes to the sauna, the facility was AMAZING. The staff was always friendly and helpful to me. I was pleasantly surprised by all of the wonderful aspects of this place. I would recommend!

It would have been nice to have a place to hang things like coats in the room. I also wish the showers had been a bit closer (staying in a glass igloo, you have to walk a few minutes to the shared shower/sauna facility).